Author Archives: info@outsourcing.com

Cyber Marathon Solutions is a strategic operational risk management firm, focusing on advising, building and enhancing cyber security and third party risk management programs. As CEO and Founder, Robert Wilkinson provides clients across multiple industries trusted advice to secure their critical assets, third party relationships and Internet presence, as well as management development programs. Mr. […]

First of five seminars across the U.S. hosted by The Outsourcing Institute and the Institute for Robotic Process Automation and Artificial Intelligence DALLAS, TX, MARCH 23, 2017 – The Outsourcing Institute and the Institute for Robotic Process Automation and Artificial Intelligence (IRPA AI) announced today that registration is now open for the Outsourcing, Automation and […]

Join Outsourcing Institute president Daniel Goodstein as he discusses the changes to the Outsourcing business, the shift to automation and the successes and failures involved in RPA and automating Enterprises. The interview explores: The New Outsourcing and what is broken- Shift to Digital Benefits of RPA vs. Unrealiatic Expectations Best Practices for digital implentation: Build, […]

Nishant Verma is a Principal at Avasant, a leading global management consulting firm that advises private and public sector organizations on translating the power of technology into realizable business strategies. He is an acknowledged transformation & sourcing SME in the IT infrastructure, cloud services and applications space. At Avasant, Nishant has undertaken program management of […]

Denis Desjardins Managing Principal Denis Desjardins has more than 25 years of experience in Information Systems—in diversified manufacturing, telecommunications and consulting businesses. His strengths include IT governance, outsourcing relationship development and program management. Denis maintains a particular specialty in on-going outsourcing relationship management and relationship remediation and has interests in IT environmental sustainability initiatives. His […]

Jeffrey P. Romano Managing Principal Jeff Romano brings over 30 years experience in outsourcing facilitation, transition, governance design and operations experience in addition to IT procurement, program management and general operations management to WGroup. He has held positions at the senior management level in program management, large account service implementation, outsource vendor management, business development, […]

Frank Casale, Founder of Institute for Robotic Process Automation sits down with Naresh Kothari, AVP & Head – Business Development, EdgeVerve (Americas), in a two-part video interview to discuss how AI-based systems are ushering in the next wave — going beyond RPA — to deliver enterprise efficiencies and transformation.  Check out the videos for expert […]

Across all industries and geographies, organizations are striving for that competitive edge. Traditionally, gaining a leg up over competitors means developing new products and services, entering new markets or wringing costs out of processes. Outsourcing—IT, business operations and other functions—have all inevitably played a key role in the past. Now, organizations are looking for automation […]

The Outsourcing Institute Names Gregory North, Principal, Digital Transformation & Innovation Practice and Senior Advisor Business Transformation Executive to Provide Guidance on Digital Convergence and Outsourcing Strategy New York, NY- March 15, 2017 – The Outsourcing Institute today announced it is partnering with Gregory North to lead its new Digital Transformation Practice. Mr. North brings over twenty […]

NelsonHall’s latest Benefits Administration Services NEAT vendor evaluation included customer interviews to ascertain current satisfaction levels and future expectations across a range of criteria. Below is a selection of some of the findings from our interviews with benefits administration customers.