Executive Interview: Outsourcing vs. Automation with Ian Barkin, Chief Strategy Officer at Symphony Ventures

Join Outsourcing Institute president Daniel Goodstein as he discusses the changes to the Outsourcing business, the shift to automation and the successes and failures involved in RPA and automating Enterprises.

The interview explores:

  • The New Outsourcing and what is broken- Shift to Digital
  • Benefits of RPA vs. Unrealiatic Expectations
  • Best Practices for digital implentation: Build, buy, or partner
  • Automation Journey- Where to Start?
  • Building an internal CoE




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