Author Archives: info@outsourcing.com

As Transformation CIO, Louise has worked on major Global CIO transformation for over 13 years in a number of major successful transformation roles, covering IT commercial sourcing, Organisation design, Data Strategy, SMART store digital, IT Innovation, Major cost reduction, Sourcing Strategy, Strategic objectives, Performance management, IT cost transparency recharges, PMO and Global Portfolio, investment manager […]

Thought Leadership Panel titled “The New Economic Development Model for a Digital World”  

IT Must Shift from Provider to Integrator in this New Sourcing Model. An Evolving Landscape Global sourcing, open source, and Moore’s law have made technology widely available, standardized, and cheaper than ever. Further Cloud, Virtualization, As-a-Service, Business Platforms and new forms of delivery are changing the technology landscape.

A few key aspects of an outsourcing contract typically drive its projected savings and return on investment (ROI). You must carefully consider all of these areas to avoid mixed financial results on your outsourcing project. Strategizing the following five areas can help you develop a successful outsourcing contract.

One of the biggest myths about user experience is that it is something you can assign to just one person in your company. Let me tell you right now, if you just assign a designer to UX and wash your hands of it, then it won’t work. UX is more than one person. UX is […]

It’s crucial for the success of your product, service, strategy, and ultimately business, to fully integrate user experience into your strategy, design, and development processes. It saves time and money, ultimately boosting your ROI, which is every company’s goal. But it leads to one important question: Who will lead your UX efforts? You have to […]

Gregory North joins Outsourcing Institute President, Daniel Goodstein, to examine digital convergence and transformation within the enterprise. The interview explores: What is Convergence and What is Happening in the Marketplace? Buyers vs. Providers – How will I Be Effected by Digital Convergence? Advice on How to Go About Digital Transformation: Digital Acuity vs. Digital Agility […]

Conduct better IT governance meetings by setting goals, planning ahead, and understanding best practices. As more IT services and applications are outsourced to third-party vendors, it becomes increasingly important for companies to understand how to effectively manage vendors and conduct governance meetings at predefined intervals. This allows organizations to take full advantage of IT-vendor relationships […]

When Outsourcing Can Create Value through Fundamentally Changing the Way You do Business. This is an unparalleled time of transformation. Disruptive technologies such as cloud computing and the “as-a-service” model for software, infrastructure and platforms have led to fundamental changes in how IT services are organized, managed and delivered—whether they are outsourced, insourced or a […]

The Impact of Disruptive Business Trends are Causing a Rethink of Shared Services. The concept and use of shared services have been around for almost 30 years. However, shared services have matured to a level of organizational standard practice for support services across multiple business units. Despite this evolution, the penetration of shared services that […]