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Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation. From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]
As the focus shifts from cost savings to creating more value for business, customers and employees, the nature of relationships between enterprises and their digital technology partners will move from contract terms and SLAs to one of collaboration and co-innovation. Enterprises today are breaking down walls between departments, connecting silos and embarking to create end […]
Over the past year, some workers at AT&T have begun to automate the boring, repetitive parts of their jobs by using software bots. View entire article here
An agreement between defense contractor BAE Systems and provider CSC illustrates the changing nature of outsourcing View Entire Article Here
Ahead of OAISS London, Gourav Datta, CoE Lead at British Telecom, sat down with Daniel Goodstein, President at the Outsourcing Institute & IRPA AI Media & Events to explore how to drive more value and efficiencies in an organization with automation, cognitive and digital services, as well as how to get there in this exclusive video interview. In this interview, […]
Shared services are a well-established key lever in business transformation, leveraging centralized operations, standardization of business processes and platforms, and outsourcing to reduce costs of operations. Organizations are now taking the power of shared services to greater levels through digital transformation using agile applications to rapidly redesign, automate and optimize business processes. View the replay […]
Join Outsourcing Institute president Daniel Goodstein as he discusses the changes to the Outsourcing business, the shift to automation and the successes and failures involved in RPA and automating Enterprises. The interview explores: The New Outsourcing and what is broken- Shift to Digital Benefits of RPA vs. Unrealiatic Expectations Best Practices for digital implentation: Build, […]
The insurance outsourcing industry is moving at a fast pace in response to the need for rapid deployment of digital platforms and offerings, as well as advancements in new distribution models that are emerging via ‘insurtech’ start-ups. Here I take a look at some of the key trends driving the insurance BPO market in 2017, […]
IRPA AI Founder, Frank Casale, Speaks to VP Automation & Department Development at Deutsche Telekom Technical Services about his role and the significant benefits of RPA and AI. Frank Casale: What role have you played in DBs Automation journey? Sebastian Zeiss: I have introduced the concept of RPA to the technical services division of Deutsche […]
Frank Casale, Founder of Institute for Robotic Process Automation continues his discussion with Naresh Kothari, AVP & Head – Business Development, EdgeVerve (Americas), on Beyond RPA: How AI-Based Systems are Ushering in the Next Wave. In this video interview, you’ll hear about the differences between cognitive and traditional RPA — and when to apply which […]
The Institute for Robotic Process Automation and Artificial Intelligence (IRPA AI) hosted a unique “Ask Me Anything” webcast in which you the viewer could ask questions directly to IRPA AI founder and CEO Frank Casale and Jennifer Valenti, the head of client strategy and transformation at Workfusion. Jen discussed the process of planning, evaluating, and selecting intelligent […]
Analysts called 2016 “the year of the robot.” Now that we’re into 2017, what can we expect? As more organizations make robotic process automation (RPA) a key digital transformation strategy, many questions have arisen regarding the best use cases, the use cases to avoid, and how to build a center of excellence (COE) to expand […]
