Upcoming Conferences


Digital Convergence Conference: Enterprise Transformation through IT, BPO and Digital

At a key inflection point, enterprises are seeing the convergence of emerging technologies, business operations & digital transformation, as they re-think their business processes, organizational structure and sourcing, pricing & revenue models to adopt to a new Digital world. The outsourcing journey began 23 years ago, when it was all about labor arbitrage and the […]

When: September 27th, 2017
Where: PwC: 300 Madison Avenue New York, New York 10017 United States

Past Conferences


Outsourcing, Automation & Innovation Seminar Series (OAISS)

The New Outsourcing: A Revolution in High-speed, Low-cost and, Finally, Real Innovation

It’s about time!

Never before have there been such opportunities for those seeking better, faster, and lower-cost services. If you are like most business and tech executives, you’ve become quite disappointed, if not fed-up with traditional outsourcing and its labor arbitrage-centric business […]

Digital BPO Innovations Conference

The impact of Digital on Business Processes & the key to Business Transformation As digital stacks collide with process standardization, the outsourcing industry is going through a significant shakeup. Rapid adoption of BPaaS, Automation, IoT, Mobility and Intelligent Analytics is changing the way BPO is sourced and measured. From transforming the user experience to enabling […]


Wall Street Tech Conference

Managing Risk & Reward in a Digital World 2016 will be the year that companies go beyond the hype, get to reality and actually invest in digital innovations that produce results and deliver ROI. It is the year that providers will go from selling buzz-ware to offering real industry-driven solutions. Digital value chains will become […]


Outsourcing, Automation & Innovation Seminar Series (OAISS)

Fasten your seat belts….2016 promises to be a pivotal year for the sourcing marketplace as transformational Digital and Automation technology both disrupt and enable industries across the globe. We are standing on the threshold — witnessing the move from hype to reality as advances in emerging technologies converge to create a suite of services and […]

Automation Events

Upcoming Webinars

Past Webinars

Best Practices for Rolling Out RPA: What You Need to Know and Look Out For

Register to attend a live webinar on robotic process automation Analysts called 2016 “the year of the robot.” Now that we’re into 2017, what can we expect? As more organizations make robotic process automation (RPA) a key digital transformation strategy, many questions have arisen regarding the best use cases, the use cases to avoid, and […]

When: March 29th, 2017

Moving from tactical RPA to strategic RPA

Moving from tactical RPA to strategic RPA Level Set: The reality of doing RPA vs. the expectation of doing RPA Organizations are in various stages of exploring and implementing RPA. Companies who are still sitting on the fence will soon pay the price of having to play catch-up. In this webinar, you’ll get the inside […]

When: November 17th, 2016

Robotic Process Automation in Banking: The Secret to Digital Transformation

Robotic Process Automation in Banking: The Secret to Digital Transformation Robotic Process Automation (RPA) is fast emerging as a highly efficient way to help financial institutions support their digital transformation initiatives. Best of all, you don’t need to wait months or even years to see the results. In an industry that is constantly looking to […]

When: November 03rd, 2016

Getting the Most out of Digital Business Transformation

Exciting BPO innovations are accelerating the rate of business change. As the latest technologies are explored and adopted, today’s businesses are poised on the brink of a new age of exponential gains in productivity and performance. In this timely webinar, Xerox will demonstrate using specific case histories how they are assisting their clients on the […]

When: October 20th, 2016

From Hype to Reality: Man & Machine – An IRPA Ecosystem Webinar Series: Reality Check

From Hype to Reality: Man & Machine – An IRPA Ecosystem Webinar Series: Reality Check This four-part webinar series brings together members from the IRPA ecosystem of buyers, providers, advisors, and analysts to share quarterly updates on the impact RPA, AI, cognitive computing, machine learning and intelligent automation are having on today’s business. We’ll be […]

When: September 28th, 2016

Achieving Holistic Governance in Multisourced Environments

This timely webinar will help you successfully navigate the changing landscape of today’s IT environment and improving multi-vendor governance. Today’s IT environment is more complex than ever before. Organizations are faced with a daunting array of devices, services and vendors. Choosing among and integrating these new options for the best possible business outcome creates a […]

When: June 09th, 2016

Digital – The Key to Unlocking Operational Transformation: Using Analytics & AI to Increase Process Intelligence

Today’s companies are no longer satisfied with traditional slow-burn outsourcing models. To achieve improvements in business outcomes as well as step changes in process costs, they must match skills with new “digital” competitors, with the following objectives: Greater automation and digitalization of both front- and back-office activity resulting in a step change in both cost […]

When: November 09th, 2016
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IT Outsourcing is not about Cost Savings – Lessons from IT Leaders

Successful IT outsourcing calls for a collaborative partnership between an organization and its IT provider in which everyone works towards defining and delivering higher levels of business value. When the primary focus shifts from cost savings to creating business value, the outsourcing relationship moves away from solely contract terms and service-level agreements towards a fully […]

When: April 21st, 2016

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