All Advisors are Different – Selection Starts with the Right RFP.
In today’s dynamic technology environment, sourcing is increasingly utilized as a key component of global IT service delivery. As sourcing is a highly specialized and complex process, many IT and business executives consider hiring a specialized sourcing advisory to support the development of a sourcing strategy, the execution of an insourcing initiative, or the management of an outsourcing transaction.
An Evolving Landscape Global sourcing, open source, and Moore’s law have made technology widely available, standardized, and cheaper than ever. Further Cloud, Virtualization, As-a-Service, Business Platforms and new forms of delivery are changing the technology landscape. Although cost and service levels are still important, ensuring that IT is optimized to deliver value back to the business is now a top priority for leading companies. Management expects more productivity but lower costs from their IT investment and are investigating initiatives that will reduce their OpEx and enable them to focus on core competencies and strategic priorities.
NelsonHall’s recently published (July, 2017) Targeting Cloud-Based HR Services market analysis report estimates the global cloud-based HR services market to be $15.2bn, and this is expected to continue its growth trajectory (~6.3% CAGR) to reach $20.6bn by 2021.
With the largest portion of the market coming from cloud implementations (~44%), it’s interesting to find that less than half of the current multi-process HR outsourcing contracts are being delivered on cloud-based systems. Despite the growing appetite for cloud-based HR platforms, vendors continue to encounter organizations hesitant to leave traditional on-premise systems and make the switch to the cloud.
Join Outsourcing Institute’s Daniel Goodstein as he sits down with Anupam Govil, Partner at consulting firm Avasant and Program Chair of the upcoming Digital BPO Innovations Conference, as they discuss Digital transformation, BPaaS & new business models. This interview will:
The Outsourcing Institute’s Daniel Goodstein recently sat down with Bob Wilkinson, Former CIO at Citi, and the Program Co-chair of the Upcoming Wall Street Tech Conference this Spring. Hear the challenges facing BFSI execs regarding risk, Cyber-security, & How Digital and Cloud Technologies are Affecting Wall Street.
In this interview they will explore:
• Top Priorties and concerns for the CIO
• Risks and Compliance of emerging technology as a whole
• Business Challenges for Innovation
• What Service Providers need to know
BPO isn’t what is used to be. Clients pushing for digital transformation, changing labor models & the introduction of automation technologies are changing the Customer Engagement landscape…or are they? The Outsourcing Institute’s Daniel Goodstein recently sat down with Chris Caldwell, President at BPO firm Concentrix, to discuss the changing BPO marketplace, new client demands for Customer Engagement and Digital Transformation, and the challenges currently facing BPO providers.
The interview explores:
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In this Executive Interview, Outsourcing Institute President Daniel Goodstein sits down with former Xerox Chief Process Officer Gregory North to discuss the new face of BPO, digital disruption and transformation and advice for both BPO clients and providers, as well as a preview of the upcoming Digital BPO Innovations conference. The interview examines:
Learn how providers can best equip themselves to provide the best value to their customers & what clients can do to speed up the process
Gregory North joins Outsourcing Institute President, Daniel Goodstein, to examine digital convergence and transformation within the enterprise.
The interview explores:
Gregory North will moderate a panel about how analytics and data science can drive competitiveness at this year’s event. Don’t miss out–to learn more about the topics, speakers and sessions, download the agenda.
Paul Roehig joins Outsourcing Institute President, Daniel Goodstein, to discuss digital transformation in the enterprise.
The Interview Explores:
Join the Outsourcing Institute on September 27th at the Digital Convergence Conference at PwC on Madison Avenue in NYC, to take a deeper dive into these topics. Take a look at the agenda.
This is the first and only association-run event, that focuses on enterprise transformation through IT, BPO and digital. Join us to meet members and industry peers from companies like Capital One, Citi, Deutsche Bank, JPMorgan, PwC, EY, Deloitte, ISG, Bristal Myers Squibb, Guardian Life Insurance and Verizon who are focused on gaining first-hand insight from case studies, industry successes and lessons learned from CIOs, CTOs, VPs and digital leaders from top companies like Merck, Procter & Gamble, Time Warner, PwC, Avasant, Salesforce and more.
To learn more about topics, speakers and sessions, take a look at the agenda.
Tim Leger joins Outsourcing Institute President, Daniel Goodstein, to dive deep into the digital transformation.
Take a look at the interview to learn about:
Sutherland is sponsoring the Digital Convergence Conference, on September 27th at PwC on Madison Avenue in NYC. Join us, and hear from Andrew Zimmerman, President at
Sutherland, who will discuss the art of blending innovation and operational excellence. To learn more about topics, speakers and sessions, take a look at the agenda.
