Category: IT Outsourcing

  • Industry Leader Roundtable: The Barriers & Breakthroughs of Defining Digital in the World of Banking Part I

    In Part I of this two-part interview, Frank Casale, Founder and CEO of the Outsourcing Institute, sits down with Peter Iannone of Alsbridge and Gene Chao of CSC to discuss the Barriers and Breakthroughs of Defining Digital in the World of Banking

  • Introduction to Robotic Process Automation

    Introduction to Robotic Process Automation

    Raheem Hasan, CMO, IRPA, Frank Casale, Founder & CEO, IRPA, Thomas Young, Founder & Managing Partner, Rumjog and Pat Geary, CMO, Blue Prism discuss the first two chapters of the ebook Introduction to RPA, A Primer.  They cover Beyond Pressing a Button: The Automation of Automation and From Transactional to Analytical: The Upside of Robotic […]

  • IT Outsourcing is not about Cost Savings

    IT Outsourcing is not about Cost Savings

    The driving forces of change are the speedier, more ecient and more agile delivery of services that transform the business. This is having a huge impact on the way IT professionals and business leaders see the role of outsourcing in helping their organizations transform to become digital businesses.  

  • IT Outsourcing is not about Cost Savings – Lessons from IT Leaders

    IT Outsourcing is not about Cost Savings – Lessons from IT Leaders

    Successful IT outsourcing calls for a collaborative partnership between an organization and its IT provider in which everyone works towards defining and delivering higher levels of business value. When the primary focus shifts from cost savings to creating business value, the outsourcing relationship moves away from solely contract terms and service-level agreements towards a fully […]

  • IT Transformation: A Mixed Strategy Supporting IT-as-a-Service

    IT Transformation: A Mixed Strategy Supporting IT-as-a-Service

    IT transformation is broader than a vision or a strategy or a specific initiative. It is a fundamental shift from being a reactive IT culture to one that is intentionally driving business growth and becoming an IT-as-a-Service organization.

  • It’s here.

    Just when I thought I’ve seen and done it all, I recently experienced a “first” that will forever change the way I perceive and process the world around me. I received a phone call at home on Saturday morning from what seemed to be a friendly person asking for me and introducing herself. My initial […]

  • Making the Case for a Master Services Integrator

    Making the Case for a Master Services Integrator

    As IT plays an increasingly central role in enterprise operations, the task of integrating and managing a wider array of services is becoming more challenging. Organizations should consider the potential benefits of working with a master services integrator.

  • Managing the New Breed of IT Ecosystems

    Charles Araujo, Founder & CEO, The IT Transformation discusses managing the new breed of IT ecosystems.

  • Maximizing Sourcing Value: Thru Supply Intelligence

    Atul Vashistha, Chairman, Neo Group discusses what ails outsourcing and solutions to leverage: supply intelligence models and supply intelligence monitoring program.

  • Midmarket Outsourcing: A Triple Play Value Addition

    Though Outsourcing has become a well-adopted strategy for growth, delivering phenomenal value to organizations of all sizes, it is still being perceived as a valuable business strategic option for large enterprises only. Small and midsize businesses contributing to nearly 65% of global GDP, representing more than 90% of all businesses and employing more than 90% […]