IT Outsourcing

IT Outsourcing is the use of external service providers to deliver IT services, such as application development & maintenance, as well as infrastructure solutions for businesses not generally in the tech business, allowing the customer organization to focus on their main business or cut costs and maintain their position in the marketplace. This can also include software-as-a-service (SaaS), Cloud & Mobile solutions, as well as cyber-security and other related IT managed services.

Image

Jeff Romano

Managing Principal, WGroup
Content Chairperson
Ask the expert

Jeff Romano brings over 30 years experience in outsourcing facilitation, transition, governance design and operations experience in addition to IT procurement, program management and general operations management to WGroup. He has held posi...

Want to Improve Business Outcomes in Outsourcing Deals?

Enhancing customer satisfaction and generating improved results from outsourcing programs requires good communication, shared responsibilities and clear objectives. But many deals often need even more. Outsourcers and their clients should consider service integration solutions as a way to improve business outcomes in their projects.

By- Outsourcing Institute
0

Solving the CIO’s Challenge For More Efficient and Resilient Business...

The CIO’s job is getting tougher every day. New obstacles to IT “normalcy” increase the complexity of management. The obstacles include BYOD and services-based IT delivery models, unexpected malware and security threats, and expanded compliance mandates. IT leaders are faced with greater management complexity and the looming impact that every second of downtime has on […]

By- IRPA
0

The Disconnect – Buyers Are From Mars

Frank Casale, CEO, Outsourcing Institute discusses with colleagues why there is a common disconnect between outsourcing buyers and providers.

By- Outsourcing Institute
0

Podcast with Vishal Ahluwalia: What is the most critical factor...

What is the most critical factor impacting decision to hire BPO provider.

Perfect Storm: HR in the Cloud

Maribeth Sivak, Principal Consultant, Business Advisory Services, ISG and Stanton Jones, Analyst, Emerging Technologies, ISG discuss cloud level set, HR SaaS: Market Trends, HR SaaS vs HR BPO, and considerations for prospective buyers. Market trends and key considerations

Maximizing Sourcing Value: Thru Supply Intelligence

Atul Vashistha, Chairman, Neo Group discusses what ails outsourcing and solutions to leverage: supply intelligence models and supply intelligence monitoring program.

Managing the New Breed of IT Ecosystems

Charles Araujo, Founder & CEO, The IT Transformation discusses managing the new breed of IT ecosystems.

IT Outsourcing is not about Cost Savings – Lessons from...

Successful IT outsourcing calls for a collaborative partnership between an organization and its IT provider in which everyone works towards defining and delivering higher levels of business value. When the primary focus shifts from cost savings to creating business value, the outsourcing relationship moves away from solely contract terms and service-level agreements towards a fully […]

By- Outsourcing Institute
0

IT Outsourcing is not about Cost Savings

The driving forces of change are the speedier, more ecient and more agile delivery of services that transform the business. This is having a huge impact on the way IT professionals and business leaders see the role of outsourcing in helping their organizations transform to become digital businesses.  

By- Outsourcing Institute
0