User Experience

Customer success is measured with data, and managed with the user experience itself. Keeping a data-first mentality top of mind helps translate ideas into tangible user experiences. Whether you are developing a marketing strategy, automating a process or creating the next contextual AI solution, it is the user experience layered on top of the design and data that fuels these transformations. Human-centric design is the catalyst that facilitates rapid changes and adoption rates within products and services in an organization.

What’s Service Design All About? And why do I care?

Service Design is all about…well, it’s about services. It’s a way to look at the big picture. It looks at the interaction between everyone involved in the service where they touch. It’s about looking at the whole journey, the people involved, and how they feel at different points in their journey. Another way to think […]

By- Antonio Ramírez @pixel506.com

What is Rapid Prototyping and Why is it Important?

You want to make products and solutions that work as soon as possible. The faster you can get your product out there, the faster you can start seeing ROI. The faster you can see a problem fixed and happy customers and clients. There are two common ways to develop products and they are both wrong. […]

By- Antonio Ramírez @pixel506.com

What’s on the Minds of CXO’s Investigating RPA & Intelligent...

Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation.  From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]

By- Frank Casale