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John is founder and CEO of NelsonHall, the leading Outsourcing Research and Analysis firm, and is widely regarded as one of the world's leading authorities on Business Process Services (BPS).John remains actively involved in customer assign...
The use of today’s contingent workforce raises many critical questions for the employers who hire them. From understanding the psychographic and fiscal drivers that motivate these workers, to the macro-economic issues that guide larger workplace dynamics, employers are challenged. They are challenged by needing to know what impresses, attracts and retains this group sufficiently enough […]
The pace of change in today’s market is exceeding our collective pace of learning. Services and pricing are changing, but our commercial models were not designed for this new world.
Interview David Etzler, President/CEO, Outsource World
Part 2: Interview David Etzler, President/CEO, Outsource World
The Transaction: World Premier Tribeca
Frank Casale announces new online marketplace
Frank Casale announces first video outsource column.
Recruitment process outsourcing with Kenexa.
Frank Casale discussing changing demographics with Allegis.