Author Archives: info@outsourcing.com

A high-stakes global game of digital disruption is currently underway. It is enabled by the latest wave of technology: advances in artificial intelligence, data, robotics, the internet of things, and new software-enabled platforms. As a result, the prevailing business models in every industry could drastically change. For every company, this is an immense opportunity to […]

Service Design is all about…well, it’s about services. It’s a way to look at the big picture. It looks at the interaction between everyone involved in the service where they touch. It’s about looking at the whole journey, the people involved, and how they feel at different points in their journey. Another way to think […]

2018 Look Ahead and the Digital & Automation Marketplace Everything is going digital. Everyone knows they must automate. But what really is the current state of the digital and automation landscape? Which trends are taking root? What topics are new, noise, necessary…? Carlos explores how today’s digital toolset will enable bold transformations in enterprises around […]

Ahead of OAISS London, Gourav Datta, CoE Lead at British Telecom, sat down with Daniel Goodstein, President at the Outsourcing Institute & IRPA AI Media & Events to explore how to drive more value and efficiencies in an organization with automation, cognitive and digital services, as well as how to get there in this exclusive video interview. In this interview, […]

  Avasant PPT: 2018 Look Ahead at the Digital & Automation Marketplace  Everything is going digital. Everyone knows they must automate. But what really is the current state of the digital and automation landscape? Which trends are taking root? What topics are new, noise, necessary…? Anupam explores how today’s digital tool set will enable bold transformations in enterprises around the world. View Here   Tesla PPT: Case Study: Success stories and Lessons learned in Implementing Intelligent Automation Tesla’s Vasily  Starostenko dives into success stories and lessons learned such as humans are underrated, why you should automate, creating value using automation and much more! View Here   PwC PPT: Artificial Intelligence: Vision of the Future Ilana Golbin & […]

Jeremy Gilliand joins the Outsourcing Institute, President, Daniel Goodstein, to explore: Challenges during the early stages at SWBC The journey at SWBC: determinging tools and models Metrics that were used to determine ROI How to scale automation implementation Jeremy Gilliand will speak at Dallas OAISS on May 3rd at K&L Gates on 1717 Main Street […]

Conference Co-Chairs, Anupam Govil and Gregory North join Outsourcing Institute President, Daniel Goodstein, to explore: Why do you need a digital roadmap? Where does enterprise transformation start? AI-Enabled enterprise: When is it coming? How to determine and ensure ROI Gregory and Anupam are co-chairs for the OAISS Roadshow, which is produced by the Outsourcing Institute […]

In an era of increased competition and shrinking fees, financial advisors need digital tools to survive. By leveraging technology and data-driven insights, advisors can sustain profitable growth. But achieving this vision requires a digital transformation, and the industry has been slow to adapt. A thoughtful technology and data strategy, user-friendly tools, early wins, and key […]

Few would dispute the fact that technology is core to a company’s competitive advantage and survival. But technology is also changing fast. Technologies that were little more than concepts five years ago are now mainstream. Companies are struggling to keep up, held back by legacy systems and tight budgets. Read More

Cut costs and increase standardization with these best practices. A shared services model allows companies to streamline their operations across an organization and provide centralized, standardized support to all business units. From finance to legal to IT, companies can achieve great benefits from consolidation and implementation of strong governance systems. Read More