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What’s on the Minds of CXO’s Investigating RPA & Intelligent...
Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation. From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]
By- Frank Casale
0Digital Convergence Conference
As the focus shifts from cost savings to creating more value for business, customers and employees, the nature of relationships between enterprises and their digital technology partners will move from contract terms and SLAs to one of collaboration and co-innovation. Enterprises today are breaking down walls between departments, connecting silos and embarking to create end […]
NelsonHall’s John Willmott Talks ‘Digital BPO’ & 2016 Marketplace Outlook
NelsonHall CEO John Willmott recently sat down with Outsourcing Institute President Daniel Goodstein to discuss Transformation within Outsourcing and Digitization of BPO services. Hear NelsonHall’s research data which takes on the hype and tells the real story of where outsourcing is going, effects of digital technologies, process improvements, pricing & governance models. In addition to […]
By- Outsourcing Institute
0
Harnessing the Business Potential of Disruptive Innovations
Tom Young, Executive Board Member, Outsourcing Institute talks to Meera Sampath, VP Innovation and Business Transformation, Xerox Services, Tim Joyce, CIO, WDS, A Xerox Company and Raju Bala, Principal Scientist & Area Manager, PARC, A Xerox Company regarding disruptive innovation fundamentals and case studies.
What’s on the Minds of CXO’s Investigating RPA & Intelligent...
Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation. From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]
By- Frank Casale
0
Building a Foundation: The Role of the VMO in Regulatory...
Complying with regulations on third-party oversight represents an urgent imperative for banks and financial services firms. Oversight of any given third-party provider involves a number of functions and business units with widely varying priorities and areas of focus, and requires clearly delineating lines of responsibility and ownership. A Vendor Management Office (VMO) can play a […]