Tag Archives: BPO

Installing enterprise-class infrastructure is complex and costly, and operating and managing that infrastructure is even more challenging. But when it comes time to consider expanding your infrastructure to keep up with expanding or changing business requirements, well, it’s time to consider a new strategy.

While infrastructure sourcing has a reputation for being used primarily within large businesses, more and more midsize companies are evaluating and implementing sourcing strategies as a means to meet objectives, gain competitive advantages and create sustainability and growth. A successful sourcing strategy delivers solutions, services and integration capabilities to support ongoing innovation and optimization.

As IT plays an increasingly central role in enterprise operations, the task of integrating and managing a wider array of services is becoming more challenging. Organizations should consider the potential benefits of working with a master services integrator.

By far the most common reason for hiring offshore service providers is to save money–often, a lot of money. Yet surprisingly often those big savings turn into nickels and dimes. “I don’t know what happened,” one outsourcing manager told me recently, “but we’ve gone at least 25% over budget for the past six Quarters. This […]

A topic that is puzzling most executives today: “We have been engaged in offshore outsourcing for a few years but are we getting true value from it?” Many companies are finding that their goals are not being met in a consistent way. Issues like schedule delays and slip in customer satisfaction begin to show up. […]

A remote database administrator (DBA) can provide access to experts in performance tuning, backup and recovery, replication, or a host of other database focus areas for a fraction of the cost of a full-time resource. This paper will give you a few reasons why you might be ready for a remote database administrator.

Year-after-year growth is good news for a company’s profit centers. But unchecked growth of a mailroom and other back-office functions can leave the company with bloated, expensive processes that sap resources and distract the company and its people from its core business.

IT transformation is broader than a vision or a strategy or a specific initiative. It is a fundamental shift from being a reactive IT culture to one that is intentionally driving business growth and becoming an IT-as-a-Service organization.

As competition increases and the market seems to be recovering in fits and spurts, it is time to step back and evaluate whether your marketing and sales strategies are raising your brand to primetime. Beat the odds and cut through the clutter to realign with the path to success.

The business-to-business marketplace is more crowded than ever before. In this age of hyper-competition, buyers are overwhelmed and often times have trouble differentiating one player from another. So when you come to the sales table, what helps you stand out from the pack?