By far the most common reason for hiring offshore service providers is to save money–often, a lot of money. Yet surprisingly often those big savings turn into nickels and dimes. “I don’t know what happened,” one outsourcing manager told me recently, “but we’ve gone at least 25% over budget for the past six Quarters. This whole program is out of control.”

Seven Things Everyone Engaged In Offshore Outsourcing Must Know To Address Budget Overruns And Frustrations