As the focus shifts from cost savings to creating more value for business, customers and employees, the nature of relationships between enterprises and their digital technology partners will move from contract terms and SLAs to one of collaboration and co-innovation. Enterprises today are breaking down walls between departments, connecting silos and embarking to create end to end transformation from the back office up through the customer experience, all while implementing the newest tech to enable them to compete better. The decision of how to achieve this transformation, what new tech to adopt, and whether to buy, build or partner to get there, is at the crux of the Digital Convergence Conference.

As the industry has transformed from a labor arbitrage model to a digital model, we’ve digitally transformed our OAISS roadshow. Our roadshow will stop in Dallas, San Francisco, NYC, London and Chicago. This intimate forum will provide you with total accessibility to industry successes and lessons learned through close interaction with our team of experts, industry speakers and your peers at a city near you. This is your opportunity to engage with other members of our ecosystem to learn, connect, form alliances and transact.

As the industry has transformed from a labor arbitrage model to a digital model, we’ve digitally transformed our OAISS roadshow. Our roadshow will stop in Dallas, San Francisco, NYC, London and Chicago. This intimate forum will provide you with total accessibility to industry successes and lessons learned through close interaction with our team of experts, industry speakers and your peers at a city near you. This is your opportunity to engage with other members of our ecosystem to learn, connect, form alliances and transact.

As the industry has transformed from a labor arbitrage model to a digital model, we’ve digitally transformed our OAISS roadshow. Our roadshow will stop in Dallas, San Francisco, NYC, London and Chicago. This intimate forum will provide you with total accessibility to industry successes and lessons learned through close interaction with our team of experts, industry speakers and your peers at a city near you. This is your opportunity to engage with other members of our ecosystem to learn, connect, form alliances and transact.

As the industry has transformed from a labor arbitrage model to a digital model, we’ve digitally transformed our OAISS roadshow. Our roadshow will stop in Dallas, San Francisco, NYC, London and Chicago. This intimate forum will provide you with total accessibility to industry successes and lessons learned through close interaction with our team of experts, industry speakers and your peers at a city near you. This is your opportunity to engage with other members of our ecosystem to learn, connect, form alliances and transact.

As the industry has transformed from a labor arbitrage model to a digital model, we’ve digitally transformed our OAISS roadshow. Our roadshow will stop in Dallas, San Francisco, NYC, London and Chicago. This intimate forum will provide you with total accessibility to industry successes and lessons learned through close interaction with our team of experts, industry speakers and your peers at a city near you. This is your opportunity to engage with other members of our ecosystem to learn, connect, form alliances and transact.

GE’s Digital Transformation Leader, Samira Kaderali joins Outsourcing Institute President, Daniel Goodstein, to explore:

• Goals behind GE Digital
• What’s made GE successful and actually industry-leading?
• GE’s motive behind decreasing outsourcing by 15%
• Insight on GE’s partnership models and their vision for the next several years

Samira Kaderali presented the keynote presentation about digital disruption and the end of old models and beginning of new at the Outsourcing Institute’s 2^nd Annual Digital Convergence Conference, on September 19^th at PwC in NYC.

Thriving in the Digital Age: Leveraging the Power of Digital Transformation in Enterprise Sourcing

Keynote: Mainstreaming Digital: From Sourcing to Enterprise Transformation

Tanvir Khan, President & Global Head, NTT DATA

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Reach the Peak in your Digital Transformation Journey

Tim Leger, SVP – Business Process Transformation, Sutherland

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Case Study: How to Separate Hype from Reality on AI, ML and RPA

Sameer Bhandari, Sr. Director, Cognitive Automation, Automation Anywhere

Michelle Lee, Partner, PwC

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Keynote: Defining a Cloud Transformation Strategy – A Cloud Journey Realized…

David Callies, Executive Architect – Expert Labs for Cloud Adoption & Transformation, IBM Cloud

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Panel: Industry Business Impact: How Blockchain Will One Day Revolutionize Every Business

Carlos Hernandez, Partner – Global Lead Business & Digital Transformation, Avasant

Allyson Laurance, Global Innovation VP in Treasury & Trade Solutions, Citi

Razi Rais, Senior Developer/Architect  –  Blockchain | Identity | Microservices, Microsoft

Basker Gummadi, Sr. Digital Innovation Manager, Bayer

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Walmart’s Senior Manager and Principal Technology Manager, Yolanda Williams joins Outsourcing Institute President, Daniel Goodstein, to explore:

• Getting started with transformation and who should be involved
• How to scale transformation
• How to balance the need for speed of transformation and innovation with governance
• The future of digital and transformation at Walmart

Yolanda Williams will delve into how to build the agile enterprise by leveraging cloud, analytics, and DevOps at the Outsourcing Institute’s 2nd Annual Digital Convergence Conference, on September 19th at PwC in NYC.

Migration to the cloud and the explosion of cloud services has transformed the landscape of information technology for companies large and small.  Broad adoption of Agile and DevOps have changed the way IT does its work. This session will explore the implications of these combined forces, which enable the enterprise to be more agile in responding to digital threats and seizing on digital opportunities. To learn more, check out the agenda.

BNY Mellon’s VP Innovation & Growth Strategy Leader, Michael Hoffman joins Outsourcing Institute President, Daniel Goodstein, to explore:

• Cutting costs and how to gain internal support
• How to create the business case and determine how to ensure ROI
• Defining what bank transformation to technology-as-a-service model mean and it’s impact
• The importance of having a Chief Digital Officer in the enterprise

Michael Hoffman will delve into digital transformation success strategies  and common pitfalls at the Outsourcing Institute’s 2^nd Annual Digital Convergence Conference, on September 19^th at PwC in NYC. Since many digital transformation efforts fail to meet their objectives, due to strategy, approach, governance and execution, Michael will reveal the key success factors to ensure success with RPA, AI and other digital transformation levers. To learn more about his session, check out the agenda.

Michael will also host a book signing at the event for his newly released book, “Customer Worthy: Why and How Everyone in Your Organization Must Think Like a Customer,” which is managements guide to digital transformation. The book signing will take place during our afternoon break. There are limited copies available at the event on a first come, first serve basis. So, make sure you get on line quick!