Inside an outsourcing deal
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The Transaction – 18 seconds
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Asian language movie…..
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Cesar Vargas – all in Spanish
IoT in Manufacturing: It’s Not Just About Efficiency
When you imagine how manufacturing companies might be making use of the Internet of Things (IoT), chances are the first image that comes to mind is of factory robots. These and SCADA systems have been providing remote monitoring and management systems for many years, well before the term IoT was coined. And, as you’d expect, manufacturers are integrating IoT-based solutions into their M2M systems to gain increased efficiencies.
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Internet of Things: Connected Vehicle Market Driving Towards $1.5Bn by 2020
This is the first in a series of blogs looking at various aspects of the Internet of Things (IoT) market. Here I take a look at the use of IoT in the connected vehicle space, and at the shape of market potential.
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Is this a New Beginning for Industry-Specific BPO?
Extract from presentation ‘Outsourcing Game Changers & the New Digital Economy’ April 2016 by NelsonHall CEO, John Willmott
Where is the Internet of Things currently being deployed?
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John Willmott
John is founder and CEO of NelsonHall, the leading Outsourcing Research and Analysis firm, and is widely regarded as one of the world’s leading authorities on Business Process Services (BPS).John remains actively involved in customer assignments and assists both buy-side and vendor organizations in assessing opportunities and success factors in the application of BPS. In particular, John works on assignments to
- Assist buy-side organizations in establishing outsourcing viability and vendor delivery maturity in support of various BPS undertakings
- Assist outsourcing vendors to develop and refine their go-to-market strategies.
John is a leading voice on the theme of automation in BPS, including Robotics Process Automation, analytics, BPaaS, and Internet of Things. He presents extensively at major outsourcing and business conferences around the world, and is a regular contributor to outsourcing and business publications. In addition, John:
- Presents NelsonHall’s quarterly ‘BPS Index’ webcast, monitoring developments in the BPS marketplace worldwide
- Oversees NelsonHall’s BPS Market Development program, which includes extensive BPS market forecasting, and comprehensive BPS opportunity reports by industry sector.
Executive Interview: Former Citi CIO Discusses Cyber-Security on Wall Street
The Outsourcing Institute’s Daniel Goodstein recently sat down with Bob Wilkinson, Former CIO at Citi, and the Program Co-chair of the Upcoming Wall Street Tech Conference this Spring. Hear the challenges facing BFSI execs regarding risk, Cyber-security, & How Digital and Cloud Technologies are Affecting Wall Street.
In this interview they will explore:
• Top Priorties and concerns for the CIO
• Risks and Compliance of emerging technology as a whole
• Business Challenges for Innovation
• What Service Providers need to know
Digital – The Key to Unlocking Operational Transformation: Impact of Disruptive/Enabling Technologies on Operations
Today’s companies are no longer satisfied with traditional slow-burn outsourcing models. To achieve improvements in business outcomes as well as step changes in process costs, they must match skills with new “digital” competitors, with the following objectives:
- Greater automation and digitalization of both front- and back-office activity resulting in a step change in both cost and customer engagement
- Better contract flexibility with a new emphasis on delivering business outcomes
- Improved ability to identify and implement change with reduced time to benefit
Our series of four webinars explores how organizations can achieve these goals:
Impact of Disruptive/Enabling Technologies on Operations
This webinar will look at examples of how outsourcing is being used to introduce “change-the-business” initiatives: new, typically digital, ways of working using technologies such as IoT to assist organizations in competing in native digital form with the digital disruptors impacting their sector.
Featured Expert Speakers:
- John Willmott, CEO, NelsonHall
- R.G. Conlee, Chief Innovation Officer & Automation, Analytics and Innovation Global Capability Leader, Xerox
- Daniel Goodstein, President, Outsourcing Institute