Moving from tactical RPA to strategic RPA

Level Set: The reality of doing RPA vs. the expectation of doing RPA

Organizations are in various stages of exploring and implementing RPA. Companies who are still sitting on the fence will soon pay the price of having to play catch-up. In this webinar, you’ll get the inside scoop from industry experts how first movers have made the shift from tactical to strategic RPA – to reap the benefits of RPA today.

Join us for this interactive webinar/panel discussion where we’ll level set/discuss:
• Expectations and define what ‘RPA’ is, and what a complement to RPA is
• The imperative of ‘just doing it’
• Redesigning the enterprise to benefit from automated processes
• Building, Buying or Partnering – what’s right for you, and what’s just right
• Best practices around CoE design, governance, and change management

Expert Speakers:
• Guy Kirkwood, COO, UiPath
• Ian Barkin, Co-Founder & Head of Strategy, Symphony Ventures
• Raheem Hasan, President & Co-Founder, Institute for Robotic Process Automation

Exciting BPO innovations are accelerating the rate of business change. As the latest technologies are explored and adopted, today’s businesses are poised on the brink of a new age of exponential gains in productivity and performance.

In this timely webinar, Xerox will demonstrate using specific case histories how they are assisting their clients on the road to digital transformation. They will discuss:

• Keys to adopting and leveraging leading edge technologies
• How to devise and implement strategic process improvements
• Proven examples of best practices and business model innovations

Featured Expert Speakers:

• John Willmott, CEO, NelsonHall
• R.G. Conlee, Chief Innovation Officer & Automation, Analytics and Innovation Global Capability Leader, Xerox
• Daniel Goodstein, President, Outsourcing Institute

This webinar will equip you with the latest information on state-of-the industry tools and best practices as you set out on your digital transformation journey.

Robotic Process Automation in Banking: The Secret to Digital Transformation

Robotic Process Automation (RPA) is fast emerging as a highly efficient way to help financial institutions support their digital transformation initiatives. Best of all, you don’t need to wait months or even years to see the results. In an industry that is constantly looking to improve the consumer banking experience, mitigate risk and comply with regulations, and increase great efficiencies around core customer oriented processes, the use of intelligent software robots is already being put to use across many banks.

In this exciting webinar you will learn about the role RPA is already playing in banking, and hear about the real world implementations of RPA’s impact on mortgage lending, client on-boarding, compliance processes like Know Your Customer (KYC) and Bank Secrecy Act (BSA)/Anti-Money Laundering (AML) regulations.

Join us for our interactive webinar where we will address:
· How RPA complements traditional process automation technologies
· Evaluating real process change and other technologies in conjunction with RPA
· How banks are moving from a tactical to strategic approach with RPA
· The business case and ROI that goes well beyond cost savings

Expert Speakers:
Chris Edgington, Sr. Global Industry Manager – Banking, Kofax from Lexmark
Bill Galusha, Senior Product Marketing Manager, Kofax from Lexmark

Well, just when you thought that all 2017 predictions were behind you, here I am with the ones that will likely have the most impact on your industry, your company, and your career.

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Fasten your seat belts….2016 promises to be a pivotal year for the sourcing marketplace as transformational Digital and Automation technology both disrupt and enable industries across the globe. We are standing on the threshold — witnessing the move
from hype to reality as advances in emerging technologies converge to create a suite of services and capabilities that has the potential to change business, accelerate business outcomes, reduce cost, create new revenue opportunities and completely
redefine how work gets done. Many outsourcing clients and service providers are scrambling to catch up with these changes. The next 12-18 months are crucial, and that window is closing quickly. Industry mindshare and market share are at stake and
the old ways of solving business problems are fading quickly.
The Outsourcing Institute & Institute for Robotic Process Automation are in a unique position, right at the heart of this ecosystem of buyers, providers, consultants, technologists and influencers that enables us to share the latest insights on the
intersection of outsourcing and automation. OI & IRPA have teamed up and are hitting the road to present our Outsourcing, Automation and Innovation Seminar Series.

Organizations managing a new generation of digital vendors must undergo governance transformation to enable strategic leadership, innovation, and digital business strategies.

governance-transformation-for-the-future-digital-ecosystem

Over the last few months, I have held discussions with a number of leading customer management services (CMS) vendors and their clients regarding the increasing need for advanced analytics to drive step changes in customer experience (CX). Here, I reflect on the changing role of analytics as they take centre stage as the key to disruptive CX.

cms-bpo-analytics-1116

New York, NY– August 11, 2016 – IRPA (The Institute for Robotic Process Automation), an independent professional association and global network dedicated to education and professional development in the rapidly emerging areas of RPA, Artificial Intelligence and Cognitive Computing, today announced that it is launching a new business unit that will harness the IRPA ecosystem to help companies fast-track their assessment, integration and implementation of these technologies. Read more…

IRPA Automation Accelerator News Release Final

Learn about technology solutions for Six Major Levers of Digital Transformation at Airports:

• Customer Experience Improvements
• Passenger Flow Improvements
• Airport Process Optimization
• Airport Economic Lifecycle Optimization
• Revenue Optimization
• Partnership Innovations

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Sitting in Silicon Valley last month, listening to start-ups and tech evangelists while looking at this story on the European Commission’s plans for free WiFi in public spaces, it felt as if the rest of the world – and far away Europe – was very dated. Is that an inevitable perspective from that unique vantage point which is also somehow an aberration ? Or is it that the fast-moving world of technology and start-ups offer important lessons in innovation demanding a very different sort of leadership to succeed, one that is based on collaboration ?

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