As the focus shifts from cost savings to creating more value for business, customers and employees, the nature of relationships between enterprises and their digital technology partners will move from contract terms and SLAs to one of collaboration and co-innovation. Enterprises today are breaking down walls between departments, connecting silos and embarking to create end to end transformation from the back office up through the customer experience, all while implementing the newest tech to enable them to compete better. The decision of how to achieve this transformation, what new tech to adopt, and whether to buy, build or partner to get there, is at the crux of the Digital Convergence Conference.
30-05-2019