Category: Upcoming Webinars

  • Robotic Process Automation in Banking: The Secret to Digital Transformation

    Robotic Process Automation in Banking: The Secret to Digital Transformation

    Robotic Process Automation in Banking: The Secret to Digital Transformation Robotic Process Automation (RPA) is fast emerging as a highly efficient way to help financial institutions support their digital transformation initiatives. Best of all, you don’t need to wait months or even years to see the results. In an industry that is constantly looking to […]

  • Moving from tactical RPA to strategic RPA

    Moving from tactical RPA to strategic RPA

    Moving from tactical RPA to strategic RPA Level Set: The reality of doing RPA vs. the expectation of doing RPA Organizations are in various stages of exploring and implementing RPA. Companies who are still sitting on the fence will soon pay the price of having to play catch-up. In this webinar, you’ll get the inside […]

  • Make the Move to Digital Business Process Outsourcing

    Make the Move to Digital Business Process Outsourcing

    Continue Your Transformation Journey Learn how to leverage Automation, Analytics and Machine Learning across all of your business processes The next big leap will come from technology — but not just any technology. In this webinar, you’ll hear how Automation, Analytics and Machine Learning are changing the way organizations manage business processes. Because simply installing […]

  • IT Outsourcing is not about Cost Savings – Lessons from IT Leaders

    IT Outsourcing is not about Cost Savings – Lessons from IT Leaders

    Successful IT outsourcing calls for a collaborative partnership between an organization and its IT provider in which everyone works towards defining and delivering higher levels of business value. When the primary focus shifts from cost savings to creating business value, the outsourcing relationship moves away from solely contract terms and service-level agreements towards a fully […]

  • How to Transform Your Shared Services Organization into a Digital Champion

    How to Transform Your Shared Services Organization into a Digital Champion

    The days of shared service organizations (SSO) being responsible for manual, repetitive processes are coming to an end. Today, SSOs can use data and software to automate processes and run more efficiently. Learn how to use automation to transform your SSO into a digital champion. In our webinar we walk you through key strategies to […]

  • How Automation and Analytics are Changing the World of Customer Care

    How Automation and Analytics are Changing the World of Customer Care

    Learn how Automation, Self Service, Analytics and Personalization are changing the way organizations interact with customers Exciting changes are happening: customer care will be everywhere and embedded in everyday products; interactions will be automated with virtual agents engaging in meaningful conversations with customers; companies will learn from every customer interaction, through every channel, and analytics […]

  • Getting the Most out of Digital Business Transformation

    Getting the Most out of Digital Business Transformation

    Exciting BPO innovations are accelerating the rate of business change. As the latest technologies are explored and adopted, today’s businesses are poised on the brink of a new age of exponential gains in productivity and performance. In this timely webinar, Xerox will demonstrate using specific case histories how they are assisting their clients on the […]

  • From Hype to Reality: Man & Machine – An IRPA Ecosystem Webinar Series: Reality Check

    From Hype to Reality: Man & Machine – An IRPA Ecosystem Webinar Series: Reality Check

    From Hype to Reality: Man & Machine – An IRPA Ecosystem Webinar Series: Reality Check This four-part webinar series brings together members from the IRPA ecosystem of buyers, providers, advisors, and analysts to share quarterly updates on the impact RPA, AI, cognitive computing, machine learning and intelligent automation are having on today’s business. We’ll be […]

  • Digital Transformation – Taking Shared Service Models to the Next Level of Performance

    Digital Transformation – Taking Shared Service Models to the Next Level of Performance

    Shared services are a well-established key lever in business transformation, leveraging centralized operations, standardization of business processes and platforms, and outsourcing to reduce costs of operations. Organizations are now taking the power of shared services to greater levels through digital transformation using agile applications to rapidly redesign, automate and optimize business processes. View the replay […]

  • Digital BPO Webinar Series: Bringing Agility to Governance & Pricing

    Digital BPO Webinar Series: Bringing Agility to Governance & Pricing

    Today’s companies are no longer satisfied with traditional slow-burn outsourcing models. To achieve improvements in business outcomes as well as step changes in process costs, they must match skills with new “digital” competitors, with the following objectives: Greater automation and digitalization of both front- and back-office activity resulting in a step change in both cost […]