Jeff Romano brings over 30 years experience in outsourcing facilitation, transition, governance design and operations experience in addition to IT procurement, program management and general operations management to WGroup. He has held posi...
Though Outsourcing has become a well-adopted strategy for growth, delivering phenomenal value to organizations of all sizes, it is still being perceived as a valuable business strategic option for large enterprises only. Small and midsize businesses contributing to nearly 65% of global GDP, representing more than 90% of all businesses and employing more than 90% […]
Frank Casale, CEO, Outsourcing Institute along with Avasant and Atos Origin discuss virtualization and outsourcing.
Organizations managing a new generation of digital vendors must undergo governance transformation to enable strategic leadership, innovation, and digital business strategies.
Learn about technology solutions for Six Major Levers of Digital Transformation at Airports: Customer Experience Improvements Passenger Flow Improvements Airport Process Optimization Airport Economic Lifecycle Optimization Revenue Optimization Partnership Innovations
An electricity consumer receives a message on his smart-phone application, informing him of a cloudy forecast for the next day. The application also advises him to fully charge up his home storage batteries from his solar roof-top system so that he can draw down the charge when cost of grid-electricity shoots up. While this may […]
These are very interesting times for the Utilities sector. The business model, which has served the industry and their customers so well in the last fifty years or more, now seems at risk in the long run, especially in developed economies. With unprecedented technology shifts, new regulations and evolving customer expectations, the utilities players need […]
The past two years have seen tremendous technological advancements in robotic process automation (RPA), intelligent automation, cognitive computing and Artificial Intelligence (AI). These disruptive technologies have moved from hype to reality, as the benefits of “digital labor” eclipse the benefits of physical labor. Nowhere more acutely is this felt than by the outsourcing community. Read […]
Just when I thought I’ve seen and done it all, I recently experienced a “first” that will forever change the way I perceive and process the world around me. I received a phone call at home on Saturday morning from what seemed to be a friendly person asking for me and introducing herself. My initial […]
The increased uptake of cloud services is reflected in global IT spending trends that have been steadily shifting from traditional IT offerings to cloud, otherwise known as “cloud shift”. Rapid improvement in cloud platforms, security, network reliability and cloud-based applications has led to the adoption of cloud in ways that were hitherto unprecedented. The industry […]
Global CapEx growth is projected to surmount global GDP growth over the next decade as capital intensive industries strive to meet the world’s demand for energy, resources, information, mobility, and connectivity. As such, CapEx optimization is on the top priority list of most corporate leaders worldwide. Owning to its practice of providing a rate of […]
