Emerging Technologies

Emerging Technologies is an ongoing opportunity but also a challenge to many organizations. Questions such as what to invest, what to cease and how to “stack” things together is a priority to many Executives, Service Providers and Advisors.

Although challenging, emerging technologies can represent a big leap of change, an opportunity to transform an organization’s environment and services to a level no one has thought of. At the same time, the process of deciding and adopting a new technology is very risky and time consuming. In this Special Interest Group, you will get a perspective on some of the latest emerging technology changes and how organizations are dealing with the exact same questions, opportunities and challenges your organization is looking to address. Great examples of emerging technologies include Artificial Intelligence and Robotics Process Automation.

Video Interview: Talking Digital Transformation with PwC’s Catherine Zhou

PwC’s Digital Service Leader, Catherine Zhou, joins Outsourcing Institute President, Daniel Goodstein, to examine the shift of digital convergence and its impact within the enterprise. The interview explores: Differentiating Digital vs. Digitalization The Change of Business Models Explained in 3 Dimensions How to Leverage Traditional Regulatory Items The Future of Omni-Channel Customer Care Value of […]

By- The Outsourcing Institute

Blockchain: Will it change your life?

Can the costs associated with financial processing be alleviated? CEO of Digital Asset Holdings, Blythe Masters, discusses how. Stats source CT

By- Pwc

What’s on the Minds of CXO’s Investigating RPA & Intelligent...

Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation.  From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]

By- Frank Casale

The Challenge of Achieving Customer-Driven Shared Services

The Impact of Disruptive Business Trends are Causing a Rethink of Shared Services. The concept and use of shared services have been around for almost 30 years. However, shared services have matured to a level of organizational standard practice for support services across multiple business units. Despite this evolution, the penetration of shared services that […]

By- WGroup