Digital Strategies

Digital transformation has become a requirement for companies to be able to flourish in the age of technology. These transformations use technology to impact the way services are developed, delivered, and consumed. From social media, analytics, mobility, automation, and cloud, today’s organizations are empowered with new digital solutions to enhance customer engagement and improve performance and reach of enterprises.

Executive Expert Interview: Digital Convergence Preview with Yolanda Williams at...

Walmart’s Senior Manager and Principal Technology Manager, Yolanda Williams joins Outsourcing Institute President, Daniel Goodstein, to explore: Getting started with transformation and who should be involved How to scale transformation How to balance the need for speed of transformation and innovation with governance The future of digital and transformation at Walmart Yolanda Williams will delve into […]

By- The Outsourcing Institute

P&G’s VP Global Business & IT Services Tony Saldanha

Tony Saldanha joins Outsourcing Institute President, Daniel Goodstein, to explore: Reality vs. the hype in regards to the digital era The difference between IT modernization and digital transformation The future of Procter and Gamble Tony will speak at the OAISS Chicago Conference, on June 12 at the Baker McKenzie office in Chicago. Tony discuss the […]

By- The Outsourcing Institute

What’s on the Minds of CXO’s Investigating RPA & Intelligent...

Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation.  From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]

By- Frank Casale

The Challenge of Achieving Customer-Driven Shared Services

The Impact of Disruptive Business Trends are Causing a Rethink of Shared Services. The concept and use of shared services have been around for almost 30 years. However, shared services have matured to a level of organizational standard practice for support services across multiple business units. Despite this evolution, the penetration of shared services that […]

By- WGroup