In Front of OPT-IN

Perspective Paper: 5 Ways to Develop a Successful Outsourcing Contract

A few key aspects of an outsourcing contract typically drive its projected savings and return on investment (ROI). You must carefully consider all of these areas to avoid mixed financial results on your outsourcing project. Strategizing the following five areas can help you develop a successful outsourcing contract.

By- WGroup

Four Ways to Improve Your Vendor Risk Program

Risk-management professionals often find the creation of a vendor risk management (VRM) program to be a challenging task, especially when it’s for an entire enterprise. An accurate vendor list and executive support are required for such a program. The challenge is this project often begins with an outdated vendor list and a need to build […]

By- WGroup

What’s on the Minds of CXO’s Investigating RPA & Intelligent...

Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation.  From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]

By- Frank Casale

The Challenge of Achieving Customer-Driven Shared Services

The Impact of Disruptive Business Trends are Causing a Rethink of Shared Services. The concept and use of shared services have been around for almost 30 years. However, shared services have matured to a level of organizational standard practice for support services across multiple business units. Despite this evolution, the penetration of shared services that […]

By- WGroup