Digital Services

The convergence of software, services and digital channels is resulting in a paradigm shift within the Services industry. Traditional services firms are transforming to help their customers through the Digital journey. Organizations are increasingly relying on Service providers as partners to help them transform into a Digital enterprise.  By combining the power of Digital Services such as analytics, mobility, IoT, automation and cloud, organizations can enhance customer engagement, improve performance and drive new growth opportunities in a Digital world.

Digital Singularity and a Case For Humanity

We’ve had the opportunity to interview Kevin Parikh, CEO and Senior Partner at Avasant, a leading management consulting firm. Through this interview, he gives a short preview to his upcoming book on Digital Singularity and a case for humanity.   What is your opinion on some of the more exciting trends on the Digital frontier? […]

By- The Outsourcing Institute

Expert Interview with Cognizant’s Chief Strategy Officer for Digital Business,...

Paul Roehig joins Outsourcing Institute President, Daniel Goodstein, to discuss digital transformation in the enterprise. The Interview Explores: Challenges For Service Providers Adapting To The Digital Age Advice For Legacy-Centric Organizations: How to Start Your Digital Journey How To Transform Your Enterprise Through Cost Saving Solutions Future Of Work: Advice To College And Parents Join […]

By- The Outsourcing Institute

What’s on the Minds of CXO’s Investigating RPA & Intelligent...

Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation.  From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]

By- Frank Casale

The Challenge of Achieving Customer-Driven Shared Services

The Impact of Disruptive Business Trends are Causing a Rethink of Shared Services. The concept and use of shared services have been around for almost 30 years. However, shared services have matured to a level of organizational standard practice for support services across multiple business units. Despite this evolution, the penetration of shared services that […]

By- WGroup