Content ChairpersonAsk the expert
John is founder and CEO of NelsonHall, the leading Outsourcing Research and Analysis firm, and is widely regarded as one of the world's leading authorities on Business Process Services (BPS).John remains actively involved in customer assign...
Aurora Coya, Williams Lea and Matt Swain, InfoTrends discuss trends in strategic document outsourcing, market demand and case studies.
OI’s Frank Casale Talks Innovation with the CEO of CapGemini’s BPO Business, Christopher Stancombe.
Thoughts on assembling the Kodak dream team.
Frank Casale with episode 4 of The Transaction
Frank Casale assembling the Kodak dream team.
Adopting HP as a service model.
About the Transaction
Tales from the Road: Dogs and Shotguns
Frank Casale, CEO and Founder, Outsourcing Institute along with the Kodak Team and Dream Team are tasked with facilitating and accelerating an RPO Engagement. They have 6 weeks to identify a single solution provider with global capabilities.