Content ChairpersonAsk the expert
John is founder and CEO of NelsonHall, the leading Outsourcing Research and Analysis firm, and is widely regarded as one of the world's leading authorities on Business Process Services (BPS).John remains actively involved in customer assign...
In today’s world of rapid technological development and fastpaced transformation, the year-long RFP cycle is outdated. Companies need the flexibility to move in and out of sourcing agreements rapidly to keep up with changing demands and new capabilities
Service providers are continuously investing a great deal of effort to enable automation/artificial intelligence as part of their service offerings. The level of standardization of processes/activities related to BPO services make it a perfect candidate for automation. As we all heard over the last couple of months, service providers have continuously invested a great deal of effort to […]
By- Fabiano Rosa
Tom Young, OI Advisor & SME and Founder & Managing Director Rumjog Enterprises, Venkil Sundaresan, Senior Director, Information Technology, Cypress Semiconductor, Inc. and Ray Solnik, President, Appnomic Systems, Inc. discuss the three secrets that your traditional service providers are not telling you.
The Transaction: World Premier Tribeca
Frank Casale with episode 6 of The Transaction
Frank Casale with episode 5 of The Transaction
Frank Casale with episode 4 of The Transaction
Frank Casale, Founder, CEO, Outsourcing Institute, the Kodak Team and Dream Team meet with Service Providers.
Frank Casale assembling the Kodak dream team.