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John is founder and CEO of NelsonHall, the leading Outsourcing Research and Analysis firm, and is widely regarded as one of the world's leading authorities on Business Process Services (BPS).John remains actively involved in customer assign...
In recent industry discussions around talent acquisition, we have identified a number of interconnected trends that are having a significant impact on talent acquisition markets. Here, we take a look at three key trends, and at how HRO vendors in the talent acquisition space are responding.
Have you ever asked a question, got an answer that sounded like ‘YES’ and then later discovered it wasn’t? Most people working with an Indian outsourcing company can relate to this. Why does this happen? The root cause is most likely cultural differences. These differences impact time orientation, response to authority and ultimately decision making, […]