Author Archives: info@outsourcing.com

Ask the Experts with Frank Casale: The Recruiting Process

May 9, 2012

Securities Operations and IT in China

Opportunities for ITO, BPO and KPO

May 5, 2012

Servant Leadership

Improving leadership skills by checking your ego at the door.

May 5, 2012

Measuring What Matters: Some practical guidelines for measuring outsourcing performance

May 4, 2012

The Transaction: The Introduction

May 4, 2012

The Top Five Reasons Providers Lose Deals

Frank Casale, Founder, CEO, Outsourcing Institute, Tom Young, Partner, ISG and Paul Reynolds, Director of Research, ISG discuss outsourcing market characteristics, top five reasons service providers lose deals and a strategy for success.

May 3, 2012

The Transaction: Episode 3 – Showtime!

Frank Casale, Founder, CEO, Outsourcing Institute, the Kodak Team and Dream Team meet with Service Providers.

May 1, 2012

SEO Strategies Made Simple

18 Generating leads from the Internet in today’s competitive market.

April 18, 2012

Politics of Outsourcing Roundtable

Reactions to State of the Union address from President Obama.

March 7, 2012