Targeting Work At Home Services
A delivery model employed by customer management services suppliers.
May 4, 2013
Author Archives: info@outsourcing.com
IT Outsourcing 3.0
May 4, 2013
How Tech Support can Drive World Class Customer Experiences
May 4, 2013
The Disconnect – Buyers Are From Mars
Frank Casale, CEO, Outsourcing Institute discusses with colleagues why there is a common disconnect between outsourcing buyers and providers.
Outsourcing Institute
May 3, 2013
Hadoop for Enterprises
Tony Mataya, Managing Partner, ThinkSolutions, Vadim Lasenik, CEO, Luxoft EMEA, Sergey Bakulin, Big Data Scientist, Luxoft discus Big Data, infrastructure challenges, enterprise adoption challenges and case studies.
May 3, 2013
Developing Effective Customer Communication
May 2, 2013
Successful Inside Sales Qualification
May 2, 2013
Training and Development Outsourcing
Joseph George, Founder & CEO, Business2excel discusses training and development in the outsourcing area.
May 2, 2013
Securing Applications: It’s More Than a Compliance Issue
2013 was a challenging year for major companies fighting high-profile security breaches. Apple, Twitter, Facebook, Microsoft, Tumblr, Burger King, Jeep, Evernote and The New York Times are just a few of the big-name organizations that had to combat security problems.
April 28, 2013
What’s Next in Document Outsourcing
Aurora Coya, Williams Lea and Matt Swain, InfoTrends discuss trends in strategic document outsourcing, market demand and case studies.
April 25, 2013