Life & Pension BPO Competitive Overview
Yet the needle is moving away from a purely tactical relationship. More than half of executives expect the relationship between BPO providers and their clients to become more strategic.
April 20, 2016
Yet the needle is moving away from a purely tactical relationship. More than half of executives expect the relationship between BPO providers and their clients to become more strategic.
April 20, 2016
Tom Young, Executive Board Member, Outsourcing Institute talks to Meera Sampath, VP Innovation and Business Transformation, Xerox Services, Tim Joyce, CIO, WDS, A Xerox Company and Raju Bala, Principal Scientist & Area Manager, PARC, A Xerox Company regarding disruptive innovation fundamentals and case studies.
April 20, 2016
Near-Shoring to Latin America – Part Dos
April 20, 2016
There certainly are a lot of stories — in the news and the blogosphere — about how much legal work is moving from law firms to legal process outsourcing (LPO) providers around the world. There are those who prophesize the end of law firms as we know them (or at least large ones), and those […]
April 20, 2016
Many banks and law firms continue to face a number of key challenges related to the economic downturn, and often they’re grappling with these challenges using limited resources.
April 20, 2016
Outsourcing Institute
May 10, 2015
May 4, 2015
Kate Vitasek, University of Tennessee has done extensive research in outsourcing and discusses 5 research-driven rules for sound outsourcing.
May 2, 2015
Frank Casale, CEO, Outsourcing Institute along with Avasant and Atos Origin discuss virtualization and outsourcing.
May 2, 2015
Though Outsourcing has become a well-adopted strategy for growth, delivering phenomenal value to organizations of all sizes, it is still being perceived as a valuable business strategic option for large enterprises only. Small and midsize businesses contributing to nearly 65% of global GDP, representing more than 90% of all businesses and employing more than 90% […]
May 2, 2015