Author Archives: info@outsourcing.com

Top 5 tips every executive should remember when pitching new business

As decision by committee becomes more prevalent in business-to-business sales, it’s essential to come to the meeting prepared for a wide assortment of concerns and questions. Being proactive and prepared puts your audience at ease, saves everyone time and stress, and helps reduce the sales cycle.

April 27, 2016

Closing the Deal—No Pressure Necessary

“Always Be Closing” is a mantra long held by many sales leaders. It has a well-deserved place in how salespeople think about and plan how to advance the sale. Rather than viewing closing as a standalone event, successful salespeople make sure that closing touches every step of their sales process. Each interaction and conversation with […]

April 27, 2016

Telecommunications Providers Can Outsource Call Center Operations for Strategic Gains

The global telecommunications industry continues to go through a transformation, driven in large part by current economic challenges, growing competitive pressures and fast-moving technological developments.

April 27, 2016

SELECTING THE RIGHT SOURCING PROVIDER FOR LONG-TERM SUCCESS

A White Paper on Finding Balance Between Business Growth and Effective Customer Contact Management.

April 27, 2016

My Advice to the Outsourcing Advisors

The outsourcing marketplace has indeed changed over the past half dozen years or so. What people are outsourcing, where they are outsourcing to and even who is doing the outsourcing has changed quite a bit. I address these trends and their impact in my Outsourcing 2.0 white paper at https://clear-barnacle.10web.cloud/outsourcing2/

April 27, 2016

Industry Leader Q&A: Cloud Services

OI’s Frank Casale Talks Cloud Services with Oracle’s Steve McMillan

April 27, 2016

The Contingent Workforce & Transformative Recruitment: How to Maximize Talent Integration’s Value Proposition

Talent acquisition in the 21st Century requires employers be organizational ready. As talent takes on a new face – more skilled, adaptable, independent and expecting of flexible environments – employers must understand the implications of and impacts on their business and their brand.

April 27, 2016

Industry Leader Q&A: RPO

OI’s Frank Casale Talks RPO with WilsonHCG Founder/CEO John Wilson

April 26, 2016

Redefining RPO: Comprehensive Talent Solutions Changing the Employment Landscape

Recruitment process outsourcing (RPO) has undergone a transformation. What once was a function focused on cost, scale and “filling seats,” today is a strategic workforce initiative that includes comprehensive, talent acquisition solutions that benefit buyers’ businesses. Through the high-touch approach of the redefined RPO model, a strategic business partner will not only optimize your company’s […]

April 26, 2016

The State of RPO

Select recruitment-process-outsourcing providers weigh in on the strengths and opportunities in their industry, and what businesses looking to outsource this function should keep in mind.

April 26, 2016