Author Archives: info@outsourcing.com

As decision by committee becomes more prevalent in business-to-business sales, it’s essential to come to the meeting prepared for a wide assortment of concerns and questions. Being proactive and prepared puts your audience at ease, saves everyone time and stress, and helps reduce the sales cycle.

“Always Be Closing” is a mantra long held by many sales leaders. It has a well-deserved place in how salespeople think about and plan how to advance the sale. Rather than viewing closing as a standalone event, successful salespeople make sure that closing touches every step of their sales process. Each interaction and conversation with […]

The global telecommunications industry continues to go through a transformation, driven in large part by current economic challenges, growing competitive pressures and fast-moving technological developments.

A White Paper on Finding Balance Between Business Growth and Effective Customer Contact Management.

The outsourcing marketplace has indeed changed over the past half dozen years or so. What people are outsourcing, where they are outsourcing to and even who is doing the outsourcing has changed quite a bit. I address these trends and their impact in my Outsourcing 2.0 white paper at https://clear-barnacle.10web.cloud/outsourcing2/

OI’s Frank Casale Talks Cloud Services with Oracle’s Steve McMillan

Talent acquisition in the 21st Century requires employers be organizational ready. As talent takes on a new face – more skilled, adaptable, independent and expecting of flexible environments – employers must understand the implications of and impacts on their business and their brand.

OI’s Frank Casale Talks RPO with WilsonHCG Founder/CEO John Wilson

Recruitment process outsourcing (RPO) has undergone a transformation. What once was a function focused on cost, scale and “filling seats,” today is a strategic workforce initiative that includes comprehensive, talent acquisition solutions that benefit buyers’ businesses. Through the high-touch approach of the redefined RPO model, a strategic business partner will not only optimize your company’s […]

Select recruitment-process-outsourcing providers weigh in on the strengths and opportunities in their industry, and what businesses looking to outsource this function should keep in mind.