Author Archives: info@outsourcing.com

By far the most common reason for hiring offshore service providers is to save money–often, a lot of money. Yet surprisingly often those big savings turn into nickels and dimes. “I don’t know what happened,” one outsourcing manager told me recently, “but we’ve gone at least 25% over budget for the past six Quarters. This […]

A topic that is puzzling most executives today: “We have been engaged in offshore outsourcing for a few years but are we getting true value from it?” Many companies are finding that their goals are not being met in a consistent way. Issues like schedule delays and slip in customer satisfaction begin to show up. […]

A remote database administrator (DBA) can provide access to experts in performance tuning, backup and recovery, replication, or a host of other database focus areas for a fraction of the cost of a full-time resource. This paper will give you a few reasons why you might be ready for a remote database administrator.

Year-after-year growth is good news for a company’s profit centers. But unchecked growth of a mailroom and other back-office functions can leave the company with bloated, expensive processes that sap resources and distract the company and its people from its core business.

IT transformation is broader than a vision or a strategy or a specific initiative. It is a fundamental shift from being a reactive IT culture to one that is intentionally driving business growth and becoming an IT-as-a-Service organization.