Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation.  From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where the real cost savings are, CXO’s are thinking hard and looking for answers.

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A majority of society feels threatened by impending concepts akin to ‘Digital Singularity’, when technology will have integrated itself into every aspect of our realities – how we live, work and play. In reality, the advent of artificial intelligence, automation and the like does not mean the end of humanity, but rather the beginning of a new era to free human creativity and deliver greater opportunities. Yes, technology adoption will result in fewer manual and process-oriented jobs, but humanity will adapt accordingly. Corporate America, especially, has an opportunity to utilize digital trends to drive unprecedented levels of innovation within the organization. Standing at the forefront of this digital revolution is Avasant, a leading management consulting firm, which provides strategic advice on how to utilize market-available technologies within their businesses to support their clients and employees alike in the digital age.

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A few key aspects of an outsourcing contract typically drive its projected savings and return on investment (ROI). You must carefully consider all of these areas to avoid mixed financial results on your outsourcing project. Strategizing the following five areas can help you develop a successful outsourcing contract.

WGroup Perspective - 5 Ways to Develop a Successful Outsourcing Contract

IT Must Shift from Provider to Integrator in this New Sourcing Model. An Evolving Landscape Global sourcing, open source, and Moore’s law have made technology widely available, standardized, and cheaper than ever. Further Cloud, Virtualization, As-a-Service, Business Platforms and new forms of delivery are changing the technology landscape.

WGroup Strategy Brief - Evolution of Managed Services

Thought Leadership Panel titled “The New Economic Development Model for a Digital World”

As Transformation CIO, Louise has worked on major Global CIO transformation for over 13 years in a number of major successful transformation roles, covering IT commercial sourcing, Organisation design, Data Strategy, SMART store digital, IT Innovation, Major cost reduction, Sourcing Strategy, Strategic objectives, Performance management, IT cost transparency recharges, PMO and Global Portfolio, investment manager almost all areas of CIO function.

Today’s marketing challenge: creating content that stands out in a media saturated world Customers today are inundated with marketing messages—by some counts, thousands of messages each day. They’ve also changed how they consume content. In addition to traditional channels, customers are interacting with new channels, such as web, mobile, and social media. How can financial institutions break through the chaos to connect with their customers?

Can the costs associated with financial processing be alleviated? CEO of Digital Asset Holdings, Blythe Masters, discusses how.

Stats source CT

NelsonHall recently published its 2017 Managed Services Programs (MSP)1 market analysis and NEAT vendor assessment, as part of which we interviewed the clients of leading MSP vendors to ascertain satisfaction levels across a range of MSP service criteria. And while we found that MSP is largely meeting or exceeding client expectations, there are a few areas that fall short of expectations and should be the focus of attention for MSP vendors.

Compliance and VMS Technology Clients Identify Areas Where MSP Vendors Need to Improve

New strategies to transform service delivery

Back in 2014, market research firm IDC asserted that CIOs needed to drop their old roles as technology overlords and step into new ones as leaders of digital business transformation. But many IT leaders still struggle to understand how to implement new technologies to improve service delivery and enhance
business outcomes.

This is hardly a surprise. Only a tiny fraction of IT spending is allocated to IT innovation. Year-over-year IT spending is on the decline, and satisfaction with IT’s speed of delivering new applications and services remains low.

At the heart of many organizations’ struggles to optimize IT is how they have used sourcing in their business models. Too many organizations are bogged down by an antiquated and inefficient vision of outsourcing as a strategy designed solely to shave off labor costs. Some organizations still sign multi year outsourcing contracts centered around moving labor-based activities to offshore locales, which has the unfortunate consequence of incentivizing outsourcing suppliers to maintain the status quo, deliver less innovation, and minimize services. None of these factors align IT outsourcing activities with business growth.

In fact, outsourcing can create value and fundamentally change the way companies do business. Innovative and truly successful organizations use outsourcing as a way to enhance service delivery, accelerate time-to-market, implement new technologies, foster innovation, and make smarter decisions.

Next Generation IT Sourcing Primer for 2017-2018

Risk-management professionals often find the creation of a vendor risk management (VRM) program to be a challenging task, especially when it’s for an entire enterprise. An accurate vendor list and executive support are required for such a program. The challenge is this project often begins with an outdated vendor list and a need to build the business case for funding the VRM program.

WGroup Strategy Brief - Four Ways to Improve Your Vendor Risk Program (2017)