Kate Vitasek, University of Tennessee has done extensive research in outsourcing and discusses 5 research-driven rules for sound outsourcing.
Video Interview: Talking Digital Convergence & Transformation with Outsourcing Institute’s Principal of Digital Transformation Practice & Co-chair of the Digital Convergence Conference, Gregory North
Gregory North joins Outsourcing Institute President, Daniel Goodstein, to examine digital convergence and transformation within the enterprise. The interview explores: What is Convergence and What is Happening in the Marketplace? Buyers vs. Providers – How will I Be Effected by Digital Convergence? Advice on How to Go About Digital Transformation: Digital Acuity vs. Digital Agility […]
PwC’s Digital Service Leader, Catherine Zhou, joins Outsourcing Institute President, Daniel Goodstein, to examine the shift of digital convergence and its impact within the enterprise. The interview explores: Differentiating Digital vs. Digitalization The Change of Business Models Explained in 3 Dimensions How to Leverage Traditional Regulatory Items The Future of Omni-Channel Customer Care Value of […]
In this recent video interview, Outsourcing Institute’s Daniel Goodstein sits down with Mike Small, Global Sales Officer at Capgemini, to discuss client benefits and challenges of the digital enterprise, implementation of Automation and Capgemini’s Digital Supply Chain approach.
Frank Casale, CEO, Outsourcing Institute along with Avasant and Atos Origin discuss virtualization and outsourcing.
Aurora Coya, Williams Lea and Matt Swain, InfoTrends discuss trends in strategic document outsourcing, market demand and case studies.
Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation. From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]
Learn why LATAM is considered a key source for services, what are the most important requirements when looking for a provider in LATAM, the real story of Costa Rica and a CIO’s experience.