Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation. From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]
GE’s Digital Transformation Leader, Samira Kaderali joins Outsourcing Institute President, Daniel Goodstein, to explore: Goals behind GE Digital What’s made GE successful and actually industry-leading? GE’s motive behind decreasing outsourcing by 15% Insight on GE’s partnership models and their vision for the next several years Samira Kaderali presented the keynote presentation about digital disruption and the end of […]
Walmart’s Senior Manager and Principal Technology Manager, Yolanda Williams joins Outsourcing Institute President, Daniel Goodstein, to explore: Getting started with transformation and who should be involved How to scale transformation How to balance the need for speed of transformation and innovation with governance The future of digital and transformation at Walmart Yolanda Williams will delve into […]
BNY Mellon’s VP Innovation & Growth Strategy Leader, Michael Hoffman joins Outsourcing Institute President, Daniel Goodstein, to explore: Cutting costs and how to gain internal support How to create the business case and determine how to ensure ROI Defining what bank transformation to technology-as-a-service model mean and it’s impact The importance of having a Chief […]
New strategies to transform service delivery Back in 2014, market research firm IDC asserted that CIOs needed to drop their old roles as technology overlords and step into new ones as leaders of digital business transformation. But many IT leaders still struggle to understand how to implement new technologies to improve service delivery and enhance […]
It’s unfortunate and it’s true. But it’s not unavoidable. There are ways that let you stack the deck in your favor and increase your product or service’s chances of success. Design Thinking employs problem solving before the problems even appear in order to increase your success. Companies have to face the facts. It’s not enough […]
We have two pieces of advice for you if you want to make sure you are giving your customers the best experience possible. The first piece of advice is this: Make sure your company and whatever websites, apps, or services they provide are functional, easy to use, accessible, and desirable. Functional: Simply put, they have […]
With many organizations turning to cloud-based ERP and HR systems to replace legacy, on premise systems, and more importantly as a means to enable organizational transformation, the demand for cloud-based HR services continues to grow. NelsonHall’s Targeting Cloud Based HR Services market analysis estimates the market to be ~$15bn in 2016, growing to ~21bn in […]
NelsonHall recently published its 2017 Cloud-Based HR Services market analysis study and NEAT vendor assessment, as part of which we interviewed the clients of leading cloud-based HR services vendors to ascertain satisfaction levels across a range of service criteria. And while we found that cloud-based HR services were meeting client expectations in a few areas, […]
Automation technology plays an increasingly large role as companies form new shared services operations and grow in maturity. As the organization develops and needs to serve a larger number of users, the benefits of implementing centralized automated services increases substantially. However, implementing automation is critical at every stage and companies that begin planning for the […]
Ahead of the Digital Convergence Conference, Dan Goodstein, President at the Outsourcing Institute sat down with Rohith Nandagiri, Director of Global Technology at Time Warner to dive deep into digital development. The Interview Explores: What’s happening in the marketplace: evolutionary vs. transformative vs truly revolutionary The importance of methodology and strong collaboration in the enterprise […]
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