Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation. From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]
By- Frank Casale
Jeremy Gilliand joins the Outsourcing Institute, President, Daniel Goodstein, to explore: Challenges during the early stages at SWBC The journey at SWBC: determinging tools and models Metrics that were used to determine ROI How to scale automation implementation Jeremy Gilliand will speak at Dallas OAISS on May 3rd at K&L Gates on 1717 Main Street […]
Conference Co-Chairs, Anupam Govil and Gregory North join Outsourcing Institute President, Daniel Goodstein, to explore: Why do you need a digital roadmap? Where does enterprise transformation start? AI-Enabled enterprise: When is it coming? How to determine and ensure ROI Gregory and Anupam are co-chairs for the OAISS Roadshow, which is produced by the Outsourcing Institute […]
In an era of increased competition and shrinking fees, financial advisors need digital tools to survive. By leveraging technology and data-driven insights, advisors can sustain profitable growth. But achieving this vision requires a digital transformation, and the industry has been slow to adapt. A thoughtful technology and data strategy, user-friendly tools, early wins, and key […]
Few would dispute the fact that technology is core to a company’s competitive advantage and survival. But technology is also changing fast. Technologies that were little more than concepts five years ago are now mainstream. Companies are struggling to keep up, held back by legacy systems and tight budgets. Read More
Cut costs and increase standardization with these best practices. A shared services model allows companies to streamline their operations across an organization and provide centralized, standardized support to all business units. From finance to legal to IT, companies can achieve great benefits from consolidation and implementation of strong governance systems. Read More
By- The WGroup
The Design Thinking process is an iterative methodology with the goal of finding and solving user’s pains and problems. This process involves the following phases, as you can see in the infographic or read below. Each phase uses diverse tools to generate insights and ideas that will pass on to the next phase of the […]
Tony Saldanha joins Outsourcing Institute President, Daniel Goodstein, to explore: Reality vs. the hype in regards to the digital era The difference between IT modernization and digital transformation The future of Procter and Gamble Tony will speak at the OAISS Chicago Conference, on June 12 at the Baker McKenzie office in Chicago. Tony discuss the […]
By- The Outsourcing Institute
Outsourcing Institute’s Daniel Goodstein interviews new WGroup CEO Jeffrey Vail, discussing the rapidly changing IT space, succeeding in a tech-driven marketplace, dealing with technologies trying to circumvent IT and how to optimize your technology for a positive ROI. The interview covers: Optimizing IT Shift from “What’s Broken” to “What’s Possible” thinking How can IT become […]
By- The Outsourcing Institute
Conduct better IT governance meetings by setting goals, planning ahead, and understanding best practices. As more IT services and applications are outsourced to third-party vendors, it becomes increasingly important for companies to understand how to effectively manage vendors and conduct governance meetings at predefined intervals. This allows organizations to take full advantage of IT-vendor relationships […]
Our annual discussion of the themes that will define the year ahead. What can you do now to prepare for success in 2017?
Discussion re: privacy and security issues.
Lessons learned and strategies for growing Costa Rican services exports.
Frank Casale, CEO, Outsourcing Institute discusses with colleagues why there is a common disconnect between outsourcing buyers and providers.