IT Outsourcing

IT Outsourcing is the use of external service providers to deliver IT services, such as application development & maintenance, as well as infrastructure solutions for businesses not generally in the tech business, allowing the customer organization to focus on their main business or cut costs and maintain their position in the marketplace. This can also include software-as-a-service (SaaS), Cloud & Mobile solutions, as well as cyber-security and other related IT managed services.

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Jeff Romano

Managing Principal, WGroup
Content Chairperson
Ask the expert

Jeff Romano brings over 30 years experience in outsourcing facilitation, transition, governance design and operations experience in addition to IT procurement, program management and general operations management to WGroup. He has held posi...

Digital Labor – Impact on Outsourcing

The past two years have seen tremendous technological advancements in robotic process automation (RPA), intelligent automation, cognitive computing and Artificial Intelligence (AI). These disruptive technologies have moved from hype to reality, as the benefits of “digital labor” eclipse the benefits of physical labor. Nowhere more acutely is this felt than by the outsourcing community. Read […]

By- Raheem Hasan

Crossroads of the Utilities Sector Business Model

These are very interesting times for the Utilities sector. The business model, which has served the industry and their customers so well in the last fifty years or more, now seems at risk in the long run, especially in developed economies. With unprecedented technology shifts, new regulations and evolving customer expectations, the utilities players need […]

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By- Avasant

Ask the Experts with Frank Casale: Conversation with Daniel Chavez...

Frank Casale, Founder & CEO, Outsourcing Institute and Daniel Chavev, CEO, Dextra Technologies discuss the benefits of nearshoring with regard to agile, partnership with clients, risk mitigation & trust factor.

Ask the Experts: The Cloud

Frank Casale, CEO, Outsourcing Institute and Gustavo Estrella, Offering VP, Data Center, Pomeroy discuss vision of the cloud, consumerization of the cloud and trends.

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Clearing The Cloud of Uncertainty

What you need to know when considering IT Sourcing Engagement

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Business Aligned IT – Empowering IT to Influence Business Outcomes

Paul Pinto, Managing Director, Sylvan Advisory and Vijay Balasubramanian, VP & Global Head, CPG & eCommerce, HCL Americas, Inc discuss trends, response to trends and a case study.

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