Digital Transformation Strategies

How are companies meeting the challenge of digital disruption?

What are keys to a successful digital transformation strategy?

Join the conversation, share and learn about best practices at every stage of the digital transformation journey.

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Gregory North

Principal, Digital Transformation, Outsourcing Institute
Content Chairperson
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Gregory North is a Principal Advisor to the Outsourcing Institute on Digital Transformation and an Avasant Distinguished Fellow. He founded Globe North LLC, which provides advisory services in strategy, business transformation and business...

Executive Expert Interview: Digital Convergence Preview with Mark Etwaru, Digital...

Digital transformation leader who has worked with Estee Lauder, Broadridge, Johnson and Johnson and AIG joins Outsourcing Institute President, Daniel Goodstein, to explore: How transformation starts within the organization What’s the biggest hurdle to real transformation? The most exciting tech within social, cloud, mobile, AI and blockchain Pain points and the future of digital transformation […]

Transforming Revolutionary Technologies Into Successful Business Strategies

A majority of society feels threatened by impending concepts akin to ‘Digital Singularity’, when technology will have integrated itself into every aspect of our realities – how we live, work and play. In reality, the advent of artificial intelligence, automation and the like does not mean the end of humanity, but rather the beginning of […]

By- Avasant

Transformation is a Journey – You’re Going to Need a...

Transformation should take you where you want to go on the best route and in the best vehicle to get you there. Why are vacations usually more fun than transformation programs? We don’t start a family vacation by getting in a car and driving, we start by deciding where we want to go and determining if we […]

By- Gregory North

Preparing for the Digital Workforce

by Gregory North, Principal Digital Transformation – Outsourcing Institute Much of what has been written, for good reason, on the subject of automation has been about the impact on jobs, with topics including: How many jobs will be lost? What type of jobs are most or least likely to go first? How can one defend […]

By- Gregory North

The Outsourcing Institute Names Gregory North, Principal, Digital Transformation &...

The Outsourcing Institute Names Gregory North, Principal, Digital Transformation & Innovation Practice and Senior Advisor Business Transformation Executive to Provide Guidance on Digital Convergence and Outsourcing Strategy New York, NY- March 15, 2017 – The Outsourcing Institute today announced it is partnering with Gregory North to lead its new Digital Transformation Practice. Mr. North brings over twenty […]

By- The Outsourcing Institute

Process Led Automation

Making Digital Transformation Work for You and Your Customers Digital transformation is dramatically transforming the landscape of business process outsourcing.  Automating out manual work in services the way manufacturing automated assembly lines offers the prospect of reducing variation, increasing velocity, reducing cost and improving quality – all at the same time. The “robots” here are […]

By- Gregory North

Not Your Parent’s Outsourcing: How Digital Transformation is Changing the...

Like many people who are part of the Outsourcing Institute’s community, I have spent my entire career focused on process improvement, automation and outsourcing. These are concepts which I have studied and applied for decades, and their use has been key to my professional success.  However, if you’re like me, you may have noticed that […]

By- Christopher Surdak, JD

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