Principal, Digital Transformation, Outsourcing Institute
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Gregory North is a Principal Advisor to the Outsourcing Institute on Digital Transformation and an Avasant Distinguished Fellow. He founded Globe North LLC, which provides advisory services in strategy, business transformation and business...
2018 Look Ahead and the Digital & Automation Marketplace Everything is going digital. Everyone knows they must automate. But what really is the current state of the digital and automation landscape? Which trends are taking root? What topics are new, noise, necessary…? Carlos explores how today’s digital toolset will enable bold transformations in enterprises around […]
Avasant PPT: 2018 Look Ahead at the Digital & Automation Marketplace Everything is going digital. Everyone knows they must automate. But what really is the current state of the digital and automation landscape? Which trends are taking root? What topics are new, noise, necessary…? Anupam explores how today’s digital tool set will enable bold transformations in enterprises around the world. View Here Tesla PPT: Case Study: Success stories and Lessons learned in Implementing Intelligent Automation Tesla’s Vasily Starostenko dives into success stories and lessons learned such as humans are underrated, why you should automate, creating value using automation and much more! View Here PwC PPT: Artificial Intelligence: Vision of the Future Ilana Golbin & […]
Making Digital Transformation Work for You and Your Customers Digital transformation is dramatically transforming the landscape of business process outsourcing. Automating out manual work in services the way manufacturing automated assembly lines offers the prospect of reducing variation, increasing velocity, reducing cost and improving quality – all at the same time. The “robots” here are […]
By- Gregory North
Like many people who are part of the Outsourcing Institute’s community, I have spent my entire career focused on process improvement, automation and outsourcing. These are concepts which I have studied and applied for decades, and their use has been key to my professional success. However, if you’re like me, you may have noticed that […]