Digital Transformation Strategies

How are companies meeting the challenge of digital disruption?

What are keys to a successful digital transformation strategy?

Join the conversation, share and learn about best practices at every stage of the digital transformation journey.

Image

Gregory North

Principal, Digital Transformation, Outsourcing Institute
Content Chairperson
Ask the expert

Gregory North is a Principal Advisor to the Outsourcing Institute on Digital Transformation and an Avasant Distinguished Fellow. He founded Globe North LLC, which provides advisory services in strategy, business transformation and business...

Not Your Parent’s Outsourcing: How Digital Transformation is Changing the...

Like many people who are part of the Outsourcing Institute’s community, I have spent my entire career focused on process improvement, automation and outsourcing. These are concepts which I have studied and applied for decades, and their use has been key to my professional success.  However, if you’re like me, you may have noticed that […]

By- Christopher Surdak, JD

Process Led Automation

Making Digital Transformation Work for You and Your Customers Digital transformation is dramatically transforming the landscape of business process outsourcing.  Automating out manual work in services the way manufacturing automated assembly lines offers the prospect of reducing variation, increasing velocity, reducing cost and improving quality – all at the same time. The “robots” here are […]

By- Gregory North

What’s on the Minds of CXO’s Investigating RPA & Intelligent...

Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation.  From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]

By- Frank Casale

RSU e41c

Frank Casale discussing the three dimensions of outsourcing