Tech/ITO

IT Outsourcing is the use of external service providers to deliver IT services, such as application development & maintenance, as well as infrastructure solutions for businesses not generally in the tech business, allowing the customer organization to focus on their main business or cut costs and maintain their position in the marketplace. This can also include software-as-a-service (SaaS), Cloud & Mobile solutions, as well as cyber-security and other related IT managed services.

What’s on the Minds of CXO’s Investigating RPA & Intelligent...

Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation.  From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]

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By- Frank Casale

Digital Convergence Recap with Co-Chairs Anupam Govil & Gregory North

Dan Goodstein, President at the Outsourcing Institute sat down with Co-Chairs Gregory North, Principal of Digital Transformation Practice of Outsourcing Institute, and Anupam Govil, Partner of Avasant to recap the Digital Convergence Conference. The Interview Explores: What differentiates the Digital Convergence Conference from others? Why is it important for the industry to get together to […]

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3 Strategies to Digitize Your Shared Service Center

Introduction Shared Service Centers (SSC) continue to deliver greater value year over year. In Deloitte’s 2017 Global Shared Services Survey, 3 out of 4 respondents saw productivity increases of 5% or more in the past year. Due to the success of SSCs, companies tend to expand the scope of shared service initiatives, integrating increasingly more knowledge-based […]

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By- Celonis

Achieving Holistic Governance in Multisourced Environments

This timely webinar will help you successfully navigate the changing landscape of today’s IT environment and improving multi-vendor governance. Today’s IT environment is more complex than ever before. Organizations are faced with a daunting array of devices, services and vendors. Choosing among and integrating these new options for the best possible business outcome creates a […]

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By- Outsourcing Institute

Advanced laaS Security and Operations Transparency

Beth Cohen, Senior Infrastructure Architect, Cloud Technology Partners and Pete Nicoletti, Director of Security and Solutions, Virtustream discuss data center security and validating security.

Agile Offshore Software Development Teams

Mike Sadowski, Software Development, Independent Consultant discusses software development outsourcing – a bit of history, typical pitfalls of offshore software development, agile dedicated teams – the modern approach and best practices.

Application Management Services a Key Gateway to HR BPaaS

With many organizations turning to cloud-based ERP and HR systems to replace legacy, on premise systems, and more importantly as a means to enable organizational transformation, the demand for cloud-based HR services continues to grow. NelsonHall’s Targeting Cloud Based HR Services market analysis estimates the market to be ~$15bn in 2016, growing to ~21bn in […]

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By- NelsonHall

Ask the Expert with Frank Casale: How to get the...

Frank Casale, Founder, CEO, Outsourcing Institute and Jim McDonnell, General Manager, ServiceGrid BU, Cisco discuss how to get the most out of your outsourcing relationship based on research that the Outsourcing Institute and Cisco collaborated on.

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By- Outsourcing Institute

Ask the Experts with Frank Casale: Conversation with Daniel Chavez...

Frank Casale, Founder & CEO, Outsourcing Institute and Daniel Chavev, CEO, Dextra Technologies discuss the benefits of nearshoring with regard to agile, partnership with clients, risk mitigation & trust factor.

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