Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation. From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]
By- Frank Casale0
Vendor management is increasingly becoming the primary role of IT. As the cost effectiveness, reliability and flexibility of third party services increase, more applications, infrastructure and platforms are moving from in-house to the cloud. This is driving a fundamental restructuring of IT with a greater focus on building relationships with providers and working with them […]
You’ve all heard about user experience (UX), and if you haven’t, you can read an introduction here. A lot of information out there about UX can seem a bit vague, so here are five myths that we’d like to clear up before you dive into UX. Myth #1- UX = UI (User interface) The UI […]
User experience is at the center of the organizations as a top priority for transformation. It’s what drives brands, finds, converts, and retains users, and ultimately boosts revenue. A majority of decision makers have it in their top three priorities and most organizations see a ROI almost immediately. It’s not something you can afford to […]
The travel industry is increasingly fragmented, full of different players in a very competitive environment; this situation leads to massive restructuring at all levels, disruption of vertical value chains, and “friend-enemies” environments.
Digital Transformation is hot, no question about that. Every company knows they need a digital strategy. Every competitor is seeking a digital edge. Hundreds, no thousands of companies are out there right now, ready and willing to help you find your digital way. Talent is twice, no ten times more marketable when RPA or AI […]
By- Gregory North0
Gregory North, Principal, Digital Transformation, Outsourcing Institute The Digital Age is here and its changing everything about the way we live and work, including the composition of our workforce. Going forward humans aided by new digital capabilities will collaborate with AI “team members” on new products and services, while “down the hall” bots handle all […]
By- Gregory North0
An entrepreneur first and foremost, Antonio is the founder and UX visionary at Pixel506, bringing together the best of both LATAM and USA markets. Antonio represents the union of the technical and the artistic, focusing on understanding what makes communication work, what the human drivers are, and what builds great brands and businesses. Over the […]
Vice President of Digital Transformation and Executive Director of the BPO/ITO/ KPO Chamber at the National Business Association of Colombia (ANDI) interviews IRPA AI Founder, Frank Casale, about RPA and AI, its impacts, and his advice to Columbian business and government leaders. Santiago Pinzón Galán: Is this new trend of RPA and AI playing out […]
In part two of the expert panel discussion in NYC, the former CTO of CompuCom, Unisys and CSC, explores the dangers of random acts of automation. Additionally, top industry experts engage in an open discussion about the best practices and lessons learned in RPA and intelligent automation, based on successes and failures of the the […]
By- Frank Casale0
PwC’s Digital Service Leader, Catherine Zhou, joins Outsourcing Institute President, Daniel Goodstein, to examine the shift of digital convergence and its impact within the enterprise. The interview explores: Differentiating Digital vs. Digitalization The Change of Business Models Explained in 3 Dimensions How to Leverage Traditional Regulatory Items The Future of Omni-Channel Customer Care Value of […]
By- The Outsourcing Institute0
The Outsourcing Institute’s Daniel Goodstein recently sat down with Anupam Govil, Partner at advisory firm Avasant, and the Program Co-Chair of the Upcoming Wall Street Tech Conference this Spring. Hear the challenges facing BFSI execs regarding risk, Cyber-security, & How Digital and Cloud Technologies are Affecting Wall Street.
By- Outsourcing Institute0
From cost arbitrage, process optimization, and enhanced productivity, the customers for business services are now demanding value creation. Customers are no longer willing to make upfront investments in technology and transformation. This has forced the service providers to rethink their business model and service offerings. In order to unlock the full value, they have responded […]
By- Outsourcing Institute0
In Part I of this two-part interview, Frank Casale,Founder and CEO of the Outsourcing Institute, sits down with Peter Iannone of Alsbridge and Gene Chao of CSC to discuss the Barriers and Breakthroughs of Defining Digital in the World of Banking
Raheem Hasan, CMO, IRPA, Frank Casale, Founder & CEO, IRPA, Thomas Young, Founder & Managing Partner, Rumjog and Pat Geary, CMO, Blue Prism discuss the first two chapters of the ebook Introduction to RPA, A Primer. They cover Beyond Pressing a Button: The Automation of Automation and From Transactional to Analytical: The Upside of Robotic […]
Mike Sadowski, Software Development, Independent Consultant discusses software development outsourcing – a bit of history, typical pitfalls of offshore software development, agile dedicated teams – the modern approach and best practices.
Xerox’s Chief Process Officer (Gregory North) Discusses Transformation and Affecting Change Inside Client Organizations.
In part II of this two-part interview, Frank Casale, Founder and CEO of the Outsourcing Institute sits down with Peter Iannone of Alsbridge and Gene Chao of CSC to offer insight and advice for Service Providers in the high regulatory world of Financial Services.
In Part I of this two-part interview, Frank Casale, Founder and CEO of the Outsourcing Institute, sits down with Peter Iannone of Alsbridge and Gene Chao of CSC to discuss the Barriers and Breakthroughs of Defining Digital in the World of Banking
WALNUT CREEK, CA, April 01, 2015 /24-7PressRelease/ — Ahilia Inc., a global services, outsourcing and technology marketing consultancy, today announced that Frank Casale, the founder and CEO of the Institute for Robotic Process Automation (IRPA), will lead an industry panel on one of the hottest subjects in the outsourcing marketplace – Robotic Process Automation. Ahilia […]