Category: Digital Services

  • Executive Expert Interview: Digital Convergence Keynote Preview with Samira Kaderali at GE

    Executive Expert Interview:  Digital Convergence Keynote Preview with Samira Kaderali at GE

    GE’s Digital Transformation Leader, Samira Kaderali joins Outsourcing Institute President, Daniel Goodstein, to explore: Goals behind GE Digital What’s made GE successful and actually industry-leading? GE’s motive behind decreasing outsourcing by 15% Insight on GE’s partnership models and their vision for the next several years Samira Kaderali presented the keynote presentation about digital disruption and the end of […]

  • Digital Convergence Conference 2018 Presentations

    Digital Convergence Conference 2018 Presentations

    Thriving in the Digital Age: Leveraging the Power of Digital Transformation in Enterprise Sourcing   Keynote: Mainstreaming Digital: From Sourcing to Enterprise Transformation Tanvir Khan, President & Global Head, NTT DATA View Here   Reach the Peak in your Digital Transformation Journey Tim Leger, SVP – Business Process Transformation, Sutherland View Here   Case Study: […]

  • 10 principles for winning the game of digital disruption

    10 principles for winning the game of digital disruption

    A high-stakes global game of digital disruption is currently underway. It is enabled by the latest wave of technology: advances in artificial intelligence, data, robotics, the internet of things, and new software-enabled platforms. As a result, the prevailing business models in every industry could drastically change. For every company, this is an immense opportunity to […]

  • Executive Expert Interview: OAISS Preview with Co-Chairs Anupam Govil and Gregory North

    Executive Expert Interview: OAISS Preview with Co-Chairs Anupam Govil and Gregory North

    Conference Co-Chairs, Anupam Govil and Gregory North join Outsourcing Institute President, Daniel Goodstein, to explore: Why do you need a digital roadmap? Where does enterprise transformation start? AI-Enabled enterprise: When is it coming? How to determine and ensure ROI Gregory and Anupam are co-chairs for the OAISS Roadshow, which is produced by the Outsourcing Institute […]

  • Expert Interview: Time Warner’s Rohith Nandagiri on Digital Development

    Expert Interview: Time Warner’s Rohith Nandagiri on Digital Development

    Ahead of the Digital Convergence Conference, Dan Goodstein, President at the Outsourcing Institute sat down with Rohith Nandagiri, Director of Global Technology at Time Warner to dive deep into digital development. The Interview Explores: What’s happening in the marketplace: evolutionary vs. transformative vs truly revolutionary The importance of methodology and strong collaboration in the enterprise […]

  • Expert Interview with Cognizant’s Chief Strategy Officer for Digital Business, Paul Roehrig

    Expert Interview with Cognizant’s Chief Strategy Officer for Digital Business, Paul Roehrig

    Paul Roehig joins Outsourcing Institute President, Daniel Goodstein, to discuss digital transformation in the enterprise. The Interview Explores: Challenges For Service Providers Adapting To The Digital Age Advice For Legacy-Centric Organizations: How to Start Your Digital Journey How To Transform Your Enterprise Through Cost Saving Solutions Future Of Work: Advice To College And Parents Join […]

  • Digital Singularity and a Case For Humanity

    We’ve had the opportunity to interview Kevin Parikh, CEO and Senior Partner at Avasant, a leading management consulting firm. Through this interview, he gives a short preview to his upcoming book on Digital Singularity and a case for humanity.   What is your opinion on some of the more exciting trends on the Digital frontier? […]

  • How to Transform Your Shared Services Organization into a Digital Champion

    How to Transform Your Shared Services Organization into a Digital Champion

    The days of shared service organizations (SSO) being responsible for manual, repetitive processes are coming to an end. Today, SSOs can use data and software to automate processes and run more efficiently. Learn how to use automation to transform your SSO into a digital champion. In our webinar we walk you through key strategies to […]

  • 3 Strategies to Digitize Your Shared Service Center

    3 Strategies to Digitize Your Shared Service Center

    Introduction Shared Service Centers (SSC) continue to deliver greater value year over year. In Deloitte’s 2017 Global Shared Services Survey, 3 out of 4 respondents saw productivity increases of 5% or more in the past year. Due to the success of SSCs, companies tend to expand the scope of shared service initiatives, integrating increasingly more knowledge-based […]

  • Video Interview: Talking Digital Transformation with PwC’s Catherine Zhou

    Video Interview: Talking Digital Transformation with PwC’s Catherine Zhou

    PwC’s Digital Service Leader, Catherine Zhou, joins Outsourcing Institute President, Daniel Goodstein, to examine the shift of digital convergence and its impact within the enterprise. The interview explores: Differentiating Digital vs. Digitalization The Change of Business Models Explained in 3 Dimensions How to Leverage Traditional Regulatory Items The Future of Omni-Channel Customer Care Value of […]