Why business process outsourcing is being redefined as business process automation
Service providers are continuously investing a great deal of effort to enable automation/artificial intelligence as part of their service offerings. The level of standardization of processes/activities related to BPO services make it a perfect candidate for automation. As we all heard over the last couple of months, service providers have continuously invested a great deal of effort to […]
What do digital, automation and outsourcing have in common?
As we come back from holidays, we tend to reflect on what 2016 will bring, trends and upcoming changes on how buyers and service providers engage. Recently a lot has been said and written about two prominent trends: digital and automation. However little has been discussed about the commonalities between these prominent trends and the outsourcing industry. Digital and […]
What companies need to know when considering automation
Successful lessons for organizations considering automation ‘to infinity and beyond’. As the hype continues around Robotic Process Automation (RPA) and Artificial Intelligence (AI), organizations are looking to invest additional efforts to better understand potential benefits and risks associated with these. The fact of the matter: RPA and AI are already a reality and many service […]
The Institute for Robotic Process Automation Launches Automation Accelerator Business Unit to Help Companies Fast-Track Path to Digital Workforce Transformation
New York, NY– August 11, 2016 – IRPA (The Institute for Robotic Process Automation), an independent professional association and global network dedicated to education and professional development in the rapidly emerging areas of RPA, Artificial Intelligence and Cognitive Computing, today announced that it is launching a new business unit that will harness the IRPA ecosystem […]
AT&T Employees Automate Repetitive Tasks with Software Bots
Over the past year, some workers at AT&T have begun to automate the boring, repetitive parts of their jobs by using software bots. View entire article here
Outsourcing Contract Deals Are Getting Smaller
An agreement between defense contractor BAE Systems and provider CSC illustrates the changing nature of outsourcing View Entire Article Here
Latest IT staffers: Software robots for data entry and process tasks
New robotic process automation tools can take over mundane data entry and other process tasks for your IT team. View Entire Article Here
Automated work force
Robots are no longer just speeding up processes on assembly lines; they are making inroads into offices around the world. Intelligent software is set to supplant a number of white-collar jobs, which is a cause for excitement and apprehension. Frank Casale, founder and chairman emeritus of the Institute for Robot Processing Automation (IRPA) and president of arago US, explains […]
Smart Process Automation: The Why, What, How and Who of the Next Quantum Leap in Enterprise Productivity
Robotics, aka Robotic Process Automation, is a buzzword in every Fortune 1000 boardroom and a headline at every conference. But just like that “new” actor you suddenly see in every movie, it’s been around for over a decade, and it’s already showing signs of age. Regulatory compliance, competition to deliver the best customer experience and the relentless drive for […]
Webcam Interview Robotic Process Automation