Outsourcing Institute’s Daniel Goodstein interviews new WGroup CEO Jeffrey Vail, discussing the rapidly changing IT space, succeeding in a tech-driven marketplace, dealing with technologies trying to circumvent IT and how to optimize your technology for a positive ROI.
The interview covers:
- Optimizing IT
- Shift from “What’s Broken” to “What’s Possible” thinking
- How can IT become more of a Business Enabler
- How to re-define IT- Shifting Focus
- How can IT can generate revenue vs expenses