IT Outsourcing

IT Outsourcing is the use of external service providers to deliver IT services, such as application development & maintenance, as well as infrastructure solutions for businesses not generally in the tech business, allowing the customer organization to focus on their main business or cut costs and maintain their position in the marketplace. This can also include software-as-a-service (SaaS), Cloud & Mobile solutions, as well as cyber-security and other related IT managed services.

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Jeff Romano

Managing Principal, WGroup
Content Chairperson
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Jeff Romano brings over 30 years experience in outsourcing facilitation, transition, governance design and operations experience in addition to IT procurement, program management and general operations management to WGroup. He has held posi...

Business Aligned IT – Empowering IT to Influence Business Outcomes

Paul Pinto, Managing Director, Sylvan Advisory and Vijay Balasubramanian, VP & Global Head, CPG & eCommerce, HCL Americas, Inc discuss trends, response to trends and a case study.

Clearing The Cloud of Uncertainty

What you need to know when considering IT Sourcing Engagement

Smart City IoT Outsourcing Market to Top $2bn by 2020

Smart Cities is one of the fastest growing segments within the burgeoning internet of things (IoT) outsourcing market. Currently worth just ~$140m, NelsonHall forecasts the global market for Smart Cities IoT outsourcing to grow by 75% CAGR over the next five years, taking it to ~$2.15bn by 2020.

By- NelsonHall

Solving the CIO’s Challenge For More Efficient and Resilient Business...

The CIO’s job is getting tougher every day. New obstacles to IT “normalcy” increase the complexity of management. The obstacles include BYOD and services-based IT delivery models, unexpected malware and security threats, and expanded compliance mandates. IT leaders are faced with greater management complexity and the looming impact that every second of downtime has on […]

By- IRPA

The Cloud Shift: The rapid adoption of cloud services for...

The increased uptake of cloud services is reflected in global IT spending trends that have been steadily shifting from traditional IT offerings to cloud, otherwise known as “cloud shift”. Rapid improvement in cloud platforms, security, network reliability and cloud-based applications has led to the adoption of cloud in ways that were hitherto unprecedented. The industry […]

By- Avasant

The Disconnect – Buyers Are From Mars

Frank Casale, CEO, Outsourcing Institute discusses with colleagues why there is a common disconnect between outsourcing buyers and providers.

By- Outsourcing Institute

The End of Outsourcing or a New Digitally-fueled Outsourcing? 3×1...

The End of Outsourcing or a “New Digitally-fueled Outsourcing? Outsourcing Institute President Daniel Goodstein Speaks to Founder Frank Casale About the Shift in How Work is Getting Done Daniel Goodstein: Isn’t Outsourcing dead? Recent reports are that Outsourcing contract values are down 50% and there are many analysts out there that insist that Outsourcing is […]

By- The Outsourcing Institute

The Role That Automation Technology Plays Along the Shared Services...

Automation technology plays an increasingly large role as companies form new shared services operations and grow in maturity. As the organization develops and needs to serve a larger number of users, the benefits of implementing centralized automated services increases substantially. However, implementing automation is critical at every stage and companies that begin planning for the […]

By- Hyland

The Top Five Reasons Providers Lose Deals

Frank Casale, Founder, CEO, Outsourcing Institute, Tom Young, Partner, ISG and Paul Reynolds, Director of Research, ISG discuss outsourcing market characteristics, top five reasons service providers lose deals and a strategy for success.

Three Secrets That Your Traditional Service Providers Are Not Telling...

Tom Young, OI Advisor & SME and Founder & Managing Director Rumjog Enterprises, Venkil Sundaresan, Senior Director, Information Technology, Cypress Semiconductor, Inc. and Ray Solnik, President, Appnomic Systems, Inc. discuss the three secrets that your traditional service providers are not telling you.