Managing Principal, WGroup
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Jeff Romano brings over 30 years experience in outsourcing facilitation, transition, governance design and operations experience in addition to IT procurement, program management and general operations management to WGroup. He has held posi...
What is the most critical factor impacting decision to hire BPO provider.
While infrastructure sourcing has a reputation for being used primarily within large businesses, more and more midsize companies are evaluating and implementing sourcing strategies as a means to meet objectives, gain competitive advantages and create sustainability and growth. A successful sourcing strategy delivers solutions, services and integration capabilities to support ongoing innovation and optimization.
By- Outsourcing Institute
Smart Cities is one of the fastest growing segments within the burgeoning internet of things (IoT) outsourcing market. Currently worth just ~$140m, NelsonHall forecasts the global market for Smart Cities IoT outsourcing to grow by 75% CAGR over the next five years, taking it to ~$2.15bn by 2020.
Although well thought upfront, the alignment of an organization’s strategy with their decision to outsource tends sometimes to be focused on short-term attainment of the organization’s bottom line and cost reduction targets. There are seven fundamental steps an organization may wish to follow to ensure the alignment with its strategy materializes it. Last month I […]
By- Fabiano Rosa
Organizations, service providers and advisors share thoughts on millennial outsourcing and the other latest trends within the outsourcing industry. Last month I participated in numerous events in North America with clients, service providers and advisors – primarily discussing the many changes we are facing within the outsourcing industry. We are indeed going through some fundamental changes […]
By- Fabiano Rosa
NelsonHall estimates the Smart Energy IoT outsourcing market to be worth ~$260m in 2016, sitting third behind the Connected Car and Smart Manufacturing IoT markets. Smart Energy is of major importance, with government policy around the world strongly influencing its widespread adoption, and here I take a brief look at the background of the Smart Energy IoT market, […]
When done right, digital transformation can produce real, impactful results. We present here a client case study of a digital transformation project for Greater Toronto Airports Authority.
An electricity consumer receives a message on his smart-phone application, informing him of a cloudy forecast for the next day. The application also advises him to fully charge up his home storage batteries from his solar roof-top system so that he can draw down the charge when cost of grid-electricity shoots up. While this may […]
These are very interesting times for the Utilities sector. The business model, which has served the industry and their customers so well in the last fifty years or more, now seems at risk in the long run, especially in developed economies. With unprecedented technology shifts, new regulations and evolving customer expectations, the utilities players need […]
Learn about technology solutions for Six Major Levers of Digital Transformation at Airports: Customer Experience Improvements Passenger Flow Improvements Airport Process Optimization Airport Economic Lifecycle Optimization Revenue Optimization Partnership Innovations