Category: IT Outsourcing

  • Millennial outsourcing is here, are you ready for it?

    Organizations, service providers and advisors share thoughts on millennial outsourcing and the other latest trends within the outsourcing industry. Last month I participated in numerous events in North America with clients, service providers and advisors – primarily discussing the many changes we are facing within the outsourcing industry. We are indeed going through some fundamental changes […]

  • Harnessing the Opportunities of Digital Transformation

    Harnessing the Opportunities of Digital Transformation

    Businesses have traditionally embraced new technology in order to create efficiencies and lower costs. However, the stakes and rewards are significantly higher in the digital era. Companies have an unprecedented opportunity to increase revenue by engaging digitally savvy consumers at every touchpoint across the customer experience lifecycle. At this point, going digital is no longer […]

  • Achieving Holistic Governance in Multisourced Environments

    Achieving Holistic Governance in Multisourced Environments

    This timely webinar will help you successfully navigate the changing landscape of today’s IT environment and improving multi-vendor governance. Today’s IT environment is more complex than ever before. Organizations are faced with a daunting array of devices, services and vendors. Choosing among and integrating these new options for the best possible business outcome creates a […]

  • Smart City IoT Outsourcing Market to Top $2bn by 2020

    Smart City IoT Outsourcing Market to Top $2bn by 2020

    Smart Cities is one of the fastest growing segments within the burgeoning internet of things (IoT) outsourcing market. Currently worth just ~$140m, NelsonHall forecasts the global market for Smart Cities IoT outsourcing to grow by 75% CAGR over the next five years, taking it to ~$2.15bn by 2020.

  • Cybersecurity Governance: Five Reasons Your Strategy May be Flawed – and How to Fix It

    Cybersecurity Governance: Five Reasons Your Strategy May be Flawed – and How to Fix It

    As threats to cyber security become increasingly ominous, sophisticated and unpredictable, CIOs must address risks ranging from denial of service attacks to natural disasters to disgruntled employees. Global organizations must also manage complex networks of service providers and scores of third-party suppliers, many of whom have access to customers, sensitive data and critical technology. In […]

  • How aligning with the organization’s strategy ensures outsourcing success

    Although well thought upfront, the alignment of an organization’s strategy with their decision to outsource tends sometimes to be focused on short-term attainment of the organization’s bottom line and cost reduction targets. There are seven fundamental steps an organization may wish to follow to ensure the alignment with its strategy materializes it. Last month I […]

  • Driving Digital Transformation from the CIO Suite

    Driving Digital Transformation from the CIO Suite

    When done right, digital transformation can produce real, impactful results. We present here a client case study of a digital transformation project for Greater Toronto Airports Authority.

  • How the Smart Energy IoT Market is Hotting Up

    How the Smart Energy IoT Market is Hotting Up

    NelsonHall estimates the Smart Energy IoT outsourcing market to be worth ~$260m in 2016, sitting third behind the Connected Car and Smart Manufacturing IoT markets. Smart Energy is of major importance, with government policy around the world strongly influencing its widespread adoption, and here I take a brief look at the background of the Smart Energy IoT market, […]

  • Governance Transformation: How to evolve your vendor governance capabilities for the future digital ecosystem

    Governance Transformation: How to evolve your vendor governance capabilities for the future digital ecosystem

    Organizations managing a new generation of digital vendors must undergo governance transformation to enable strategic leadership, innovation, and digital business strategies.  

  • Digital Business Transformation for Airports: Trends and Best Practices

    Digital Business Transformation for Airports: Trends and Best Practices

    Learn about technology solutions for Six Major Levers of Digital Transformation at Airports: Customer Experience Improvements Passenger Flow Improvements Airport Process Optimization Airport Economic Lifecycle Optimization Revenue Optimization Partnership Innovations