Three Secrets That Your Traditional Service Providers Are Not Telling You
Tom Young, OI Advisor & SME and Founder & Managing Director Rumjog Enterprises, Venkil Sundaresan, Senior Director, Information Technology, Cypress Semiconductor, Inc. and Ray Solnik, President, Appnomic Systems, Inc. discuss the three secrets that your traditional service providers are not telling you.
The Top Five Reasons Providers Lose Deals
Frank Casale, Founder, CEO, Outsourcing Institute, Tom Young, Partner, ISG and Paul Reynolds, Director of Research, ISG discuss outsourcing market characteristics, top five reasons service providers lose deals and a strategy for success.
Vendor Selection Webinar
Paul Pinto, Managing Partner, Sylvan Advisory and Donald Mones, Managing Director, GlobeSource Partners discuss the vendor selection process, top five reasons why standard vendor selection process fails to produce the desired results, preferred approach to selecting a vendor, and the real benefits.
Harnessing the Opportunities of Digital Transformation
Businesses have traditionally embraced new technology in order to create efficiencies and lower costs. However, the stakes and rewards are significantly higher in the digital era. Companies have an unprecedented opportunity to increase revenue by engaging digitally savvy consumers at every touchpoint across the customer experience lifecycle. At this point, going digital is no longer […]
Ask the Experts: The Cloud
Frank Casale, CEO, Outsourcing Institute and Gustavo Estrella, Offering VP, Data Center, Pomeroy discuss vision of the cloud, consumerization of the cloud and trends.
Clearing The Cloud of Uncertainty
What you need to know when considering IT Sourcing Engagement
Ask the Expert with Frank Casale: How to get the most out of your Outsourcing Relationship
Frank Casale, Founder, CEO, Outsourcing Institute and Jim McDonnell, General Manager, ServiceGrid BU, Cisco discuss how to get the most out of your outsourcing relationship based on research that the Outsourcing Institute and Cisco collaborated on.
Cloudbusting: When not to strive for a cloud based solution
IT Transformation: A Mixed Strategy Supporting IT-as-a-Service
IT transformation is broader than a vision or a strategy or a specific initiative. It is a fundamental shift from being a reactive IT culture to one that is intentionally driving business growth and becoming an IT-as-a-Service organization.
Cybersecurity Governance: Five Reasons Your Strategy May be Flawed – and How to Fix It
As threats to cyber security become increasingly ominous, sophisticated and unpredictable, CIOs must address risks ranging from denial of service attacks to natural disasters to disgruntled employees. Global organizations must also manage complex networks of service providers and scores of third-party suppliers, many of whom have access to customers, sensitive data and critical technology. In […]