Managing Principal, WGroup
Content ChairpersonAsk the expert
Jeff Romano brings over 30 years experience in outsourcing facilitation, transition, governance design and operations experience in addition to IT procurement, program management and general operations management to WGroup. He has held posi...
When business users—and sometimes even IT personnel—“go rogue” and deploy unsanctioned equipment and applications, a lot of problems can occur. Here’s a guide to the causes, implications and solutions of shadow IT.
Learn why LATAM is considered a key source for services, what are the most important requirements when looking for a provider in LATAM, the real story of Costa Rica and a CIO’s experience.
Businesses have traditionally embraced new technology in order to create efficiencies and lower costs. However, the stakes and rewards are significantly higher in the digital era. Companies have an unprecedented opportunity to increase revenue by engaging digitally savvy consumers at every touchpoint across the customer experience lifecycle. At this point, going digital is no longer […]
When done right, digital transformation can produce real, impactful results. We present here a client case study of a digital transformation project for Greater Toronto Airports Authority.
Organizations managing a new generation of digital vendors must undergo governance transformation to enable strategic leadership, innovation, and digital business strategies.
Learn about technology solutions for Six Major Levers of Digital Transformation at Airports: Customer Experience Improvements Passenger Flow Improvements Airport Process Optimization Airport Economic Lifecycle Optimization Revenue Optimization Partnership Innovations
An electricity consumer receives a message on his smart-phone application, informing him of a cloudy forecast for the next day. The application also advises him to fully charge up his home storage batteries from his solar roof-top system so that he can draw down the charge when cost of grid-electricity shoots up. While this may […]
These are very interesting times for the Utilities sector. The business model, which has served the industry and their customers so well in the last fifty years or more, now seems at risk in the long run, especially in developed economies. With unprecedented technology shifts, new regulations and evolving customer expectations, the utilities players need […]
The increased uptake of cloud services is reflected in global IT spending trends that have been steadily shifting from traditional IT offerings to cloud, otherwise known as “cloud shift”. Rapid improvement in cloud platforms, security, network reliability and cloud-based applications has led to the adoption of cloud in ways that were hitherto unprecedented. The industry […]
Global CapEx growth is projected to surmount global GDP growth over the next decade as capital intensive industries strive to meet the world’s demand for energy, resources, information, mobility, and connectivity. As such, CapEx optimization is on the top priority list of most corporate leaders worldwide. Owning to its practice of providing a rate of […]