Paul Pinto, Managing Partner, Sylvan Advisory and Donald Mones, Managing Director, GlobeSource Partners discuss the vendor selection process, top five reasons why standard vendor selection process fails to produce the desired results, preferred approach to selecting a vendor, and the real benefits.
Joe Hogan, Managing Partner, Joe Hogan Consulting LLC and Jim Pullen, Client Engagement Director, Pomeroy discuss a client case study: business challenges client had, resolutions, business value achieved, and lessons learned.
Frank Casale, Founder, CEO, Outsourcing Institute, Tom Young, Partner, ISG and Paul Reynolds, Director of Research, ISG discuss outsourcing market characteristics, top five reasons service providers lose deals and a strategy for success.
Atul Vashistha, Chairman, Neo Group discusses what ails outsourcing and solutions to leverage: supply intelligence models and supply intelligence monitoring program.
Maribeth Sivak, Principal Consultant, Business Advisory Services, ISG and Stanton Jones, Analyst, Emerging Technologies, ISG discuss cloud level set, HR SaaS: Market Trends, HR SaaS vs HR BPO, and considerations for prospective buyers. Market trends and key considerations
Amrita Joshi, CEO, Ahila, Inc. and John Williams, Senior Vice President of Services, Collaborative Consulting discuss domestic sourcing, benefits and challenges, domestic sourcing as part of global delivery and a growing trend, value proposition, domestic sourcing models and key success factors.
Tony Mataya, Managing Partner, ThinkSolutions, Vadim Lasenik, CEO, Luxoft EMEA, Sergey Bakulin, Big Data Scientist, Luxoft discus Big Data, infrastructure challenges, enterprise adoption challenges and case studies.
Frank Casale, CEO, Outsourcing Institute discusses with colleagues why there is a common disconnect between outsourcing buyers and providers.
Podcast with Vishal Ahluwalia: What is the most critical factor impacting decision to hire BPO provider.
What is the most critical factor impacting decision to hire BPO provider.
Charles Araujo, Founder & CEO, The IT Transformation discusses managing the new breed of IT ecosystems.